Acronyms
Procedures
Patient Journey
Sono Bello Platforms
Non-Negotiables
100

PCC

Patient Care Coordinator

100

Removes 50 -70% of permanent fat cell removal

Tri-Sculpt / Liposuction

100
Appointment with the PCC 

Consultation

100

Scheduling and reporting software

Zenoti

100

Always to be worn and visible

Name Tag

200

PM

Practice Manager

200

Non - Invasive 

Venus

200

Appointment before the procedure 

Pre-Op

200

Used to clock in and out

Ultipro

200

Professional business attire 

Sonobello Dresscode

300

PAC

Patient Ambassador Center

300

Only offred to male patients 

Chest-EX

300

Patients contact the..... to schedule a consultation.

Patient Ambassador Center

300

Tracker to relay messages from patients to team members

Patient Experience Tracker

300

This should be silenced and stored away at the front desk

Cellphones

400

CES

Consult Experience Specialist 

400

Removes excess skin and repositions the belly button

ABEX

400

Fat is removed at this appointment

Day of procedure

400

Platform used to send emails 

Outlook

400

No food or ...... should be at the front desk 

Uncovered Drinks 

500

NSC

No Sale Conversion
500

The term to describe hard stubborn fat 

Visceral Fat

500

An ABEX patient needs to be seen for the following appointments, a 1- WEEK 3 - MONTH 6- MONTH Post-Op and also a .....

1- Month Post-Op

500

A blank patient medical history form can be printed from here

Manuals Portal (MCN)

500

To be discarded within 48 hours

Boxes

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