QBOAV
Payroll
Objections
Live
Desktop True/False
100

4 Open-ended discovery questions

Manager, did they earn the points?

100

This QuickBooks payroll solution doesn't charge a fee for additional states.

What is Elite Payroll

100

LAARC

What is Listen, Acknowledge, Assess, Respond, Confirm

100

What is the fee for cleanup for an existing business that has a fiscal year that starts in August and whose last taxes file year is 2021?

What is $1000

100

QBDT Mac has an integrated payroll solution

What is FALSE

200

Employee Expense Management

What is - In QBOAV employees can submit their expenses directly into QuickBooks themselves, so that the QBO ADV admin can readily process and add to the books.

200

Elite payroll customer are eligible to receive the tax penalty protection. If you receive a tax notice and send it to us within __ days of the tax notice, we will cover the payroll tax penalty, up to $_____.

What is 15 days, and $25,000

200

QuickBooks Payroll lets you view and approve employee hours and run payroll in less than ___ minutes.

What is 5 minutes

200

How long does clean up take?

What is 30 days from the receipt of all required docs

200

 HR and Time tracking is included in QBDT payroll

What is False
300

This feature allows you to turn back the clock and undo your changes and fix mistakes in QuickBooks.  if you change a transaction by mistake you can roll back QBO to before you changed that transaction.  You can also roll back unwanted changes to vendors customers and even settings.

Backup and Restore- can be done automatically or manually and saved locally 

300

With Elite expert set the SLA is _____ business days after we receive all information needed. _____ Business days after we receive all information needed if there are more than 25 employees.

What is 5-7, and 7-10

300

What payroll competitors DO NOT cover any tax penalties/interest due to customer error?

What is ADP, Square, SurePayroll, Paychex, Gusto

300

If a customer has not yet filed 2022 taxes and their spring filing deadline has passed, they ____ ____ __ _________ in place to be eligible for QB Live.

What is - must have an extension

300

Pay as you go WCI is available for DT customers

What is false 

400

Set up purchase order approvals, Schedule and send reports, overdue invoice memo

What are examples of automated workflows in QBOAV

400

3 Open-ended discovery questions for Elite Payroll

Manager, did they earn the points?

400

These payroll Companies charge additional fees for W-2 and 1099 processing

What is ADP-($54.95 base fee + $5.95 per W2) and delivery ($12.95) Paychex- ($75 base + $6.75 per employee + $23.50 for handling) SurePayroll- ($40 base fee + $4 per W2/1099, only available in Full Service)

400

What 2 resources should be used when determining eligibility for QB Live?

What is the complexity score in Salesforce and the OOO Survey

400

QuickBooks Desktop no longer provides security updates or support for PCs with Windows 8.1

What is True as of January 10th

500

QuickBooks Online Advanced Exclusive Features & Mastering QuickBooks Online for Nonprofits

What are 2 new self-paced training options in QBOAV 6 self-paced chapters on Exclusive Features and 21 self-paced chapters for Non-Profits

500

Payroll information is sent to your QBO as a single journal entry with typically aggregates all of the data, then this shows up in your QBO COA as a lump sum.  Essentially you can tell the total amount you paid your employees for that pay period, without the ability to see more granular details.

What is QBO + 3rd Party Payroll integration

500

This payroll competitor does not support job costing, scheduling, or added security options like Time Kiosk photo.

What is Gusto

500

3 questions to open the bookkeeping conversation and uncover the need for QB Live?

Manager, did they earn the points?

500

QuickBooks Desktop jobs migrate over to QBO as sub customers

What is FALSE QBDT Job costing data move to Projects in QBO 

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