Cash Wrap
Sales Floor
Fitting Room
Shipment
OPS
100

What does the term NRCC stand for? 

Navyist Rewards Credit Card 

100

Before store opening, what three locations need to be clean? 

Fitting room, bathroom, salesfloor sweep 

100

How should you greet the customer? 

Hi How are you today? Is there anything you needed help finding? 

100

What time does shipment start 

5am 

100

How many hours ahead should you call out? 

At LEAST two hours & call the store. 

200

How often should you sign out of your registers? 

Every time you walk away. 

200

Does music get turned off prior to 8pm? 

No. 

200

Where do processed folded clothes go? 

On the bakers rack

200

What 4 equipment tools do you need to open shipment? 

Z rack, bakers rack, box cutter, trash bag

200

What 4 things do you need when entering the salesfloor? 

Name badge

Walkie 

Mobile

Smile

300

What bills need to go in the white drop safe? 

50's and 100's

300

What should you do if you see an empty sign or something on the floor? 

Take down the sign and pick up the hangers. 

300

How often should you check the fitting rooms? 

Every 10-20 minutes

300

Should you be sizing as you open? 

Yes. 

300

What does BOPIS stand for? 

Buy Online Pickup in store 

400

What is the closing routine for cashiers?

Empty garbage, sweep the floors, check for any mobiles or walkies at the registers. 

400

What does RAD stand for? 

Ready All Day 

400

Can you bring the rolling rack onto the salefloor with you? 

Yes. 

400

What is the name of the silver box rolling machine? 

Nesta Flex 

400
What are the major benefits of opening an NRCC? 

5X points 

20% for the first two weeks 

50% at holidays 

500

When is Super Cash redemption? 

Feb 18 - 26

500

What are the 5's? 

Standards 

Signage 

Sizing 

Styling 

Style Guide

500

How many fitting rooms do we have? 

5
500

If you have new flow, what should you do with it?

Ask a leader where it should be placed
500

What is EGRESS?

yellow tape lines that nothing can go past

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