Business Management & Administration
What department of a corporation prepares income statements and balance sheets?
accounting
What part of a print advertisement is often noticed first?
illustration
A form of business ownership in which the business is owned by two or more persons is a:
A. Sole Proprietorship B. Partnership C. Corporation
Partnership
An example of a natural economic resource is:
a. equipment b. tools c. buildings d. Wood
d. Wood
True or False: Employees who are able to deal with new situations and changes in the workplace are demonstrating adaptability
True
Interviewing potential employees, orienting new employees, and being in charge of employee benefits are typical job duties for employees in the ____ department?
Human resources
What type of graphic aid would best illustrate the percentage of workers who are female, out of the entire population?
Pie Chart
5) When managers are trying to build company bonding, they are also most likely:
A. resolving conflict. C. organizing the company’s structure.
B. training employees. D. recruiting new staff.
A. resolving conflict.
Which of the following would not help salesperson to create positive customer/client relations:
a. showing enthusiasm b. providing information c. ignoring objections d. offering services
c. ignoring objections
Which of the following is an example of a method that marketers use to conduct causal research?
A. Asking B. Experimenting C. Tracking
Experimenting
Define the statement of work.
A document that outlines the terms, commitments, and conditions of the project
Which of the following is most likely to be the best way for salespeople to learn about products?
A. Price lists C. Product labels
B. Brochures D. Catalogs
C
2) The largest store you sell to wants to exchange the merchandise it purchased four months ago because it hasn't sold any of the items from that shipment. Your company's selling policy states that refunds must be made within 90 days. How would you handle this situation?
A) Talk to your supervisor regarding the situation. B) Tell the client that you did not set the policy. C)Enforce the current policy. D) Spend time trying to sell the client something else.
A. Talk to your supervisor regarding the situation.
An employer who thinks that all young people are lazy and poorly trained is an example of:
a. discrimination b. prejudice c. hostility d. Harassment
b. prejudice
Marketing goods and services in foreign countries is called:
A. International Marketing B. Foreign Advertising C. Foreign Marketing
A. International Marketing
What do you put in the introduction portion of a research report?
Purpose and background of research
As part of their marketing plans, what do businesses develop first that are intended to lead to increased sales and revenue?
A. Objectives B. Strategies C. Tactics D. Activities
A. Objectives
A seller breaks down a large shipment of a product and sells portions of it to several retailers. The seller is decreasing a discrepancy of ____ A)Promotion B) assortment C)installation D) quality.
D. Quality
An employee who is able to work efficiently and effectively with little or no supervision is displaying _____
initiative
The systematic gathering, recording, and analyzing of data about a specific issue, situation, or concern is called:
A. Experimenting B. Problem Solving C. Marketing Research
C. Marketing Research
What is a “whistleblower”?
An employee who reports a company activity that s/he considers unethical or illegal
Because the Engel Company takes raw materials and makes products that are useful for consumers, the Engel Company are?
Manufacturers
Which of the following are examples of capital goods:
A. Trucks, drum scanners, and minerals B. Bull dozers, photocopiers, and roads C. Tractors, laborers, and cranes D. Refineries, iron ore, and computers
B. Bull dozers, photocopiers, and roads
What is human capital?
A.The amount of money each person makes B. The amount of money people make in total C. The unique skills of each human that they bring into the workplace D. The combined skills of all of the people in a workplace
C. The unique skills of each human that they bring into the workplace
The physical and social characteristics of a population is called the ___ of a population