Grooming
Level 1-3
Level 4
Level 5
Level 6
100

How many earrings are allowed to be worn?

3 (2 on the lob, one on the top)

100

When is using a 20 can required?

Always

100

What phrase is used when seasoning our fries?

Salt and sprinkle

100

What percentage of the burgers do we wrap?

40-50%

100

What is In-N-Out Burgers golden egg?

The burger

200

What socks are acceptable to wear?

White crew socks or in n out drink cup socks

200

How many $10, $20, $50, and $100 are allowed to be kept in your drawer?

$10-2; $20-0; $50-0; $100-0

200

How many ketchup packets are given per fry?

3 unless requesting more

200

How many unwrapped stacks of cheese can we have up?

1

200

How high do we salt above our meat patties?

8 inches

300

When are shoes for crews required to be worn?

When working, when in the back room, and during store meetings

300

How soon after a customer leaves a table should it be wiped?

30 Seconds

300

What kind of potatoes do we use and why?

Kennebec, specially grown for frying

300

What order do we put raw onion, pickles, and chilis on a bottom?

Chilies, Raw Onion then Pickle (C.O.P.)

300

What time do we turn and pull our rows at?

By 1:15 and hamburgers at 3:30, with cheese at 4:15

400

What is the male AND female hair policy? 

Natural color

Male: cannot go over collar or over ears and must fit in hat

Female: hair must fit in hat with hair tucked away

400

When greeting a customer at any time, what do we say to them?

Hi, how are you?

400

What are the 4 ways to increase fry sales?

Offering a fry, serving a properly cooked fry, a properly seasoned fry, and a proper portion

400

How many napkins do we give for an order with 2 burgers 1 is protein style?

3 (2 for proteins)

400

Where does the extra ketchup mustard go on an animal style burger with ketchup mustard instead?

On the top bun

500

At what point do you have to have tattoos covered and face piercings removed?

Before walking into the store

500

What states do we currently operate in?

California, Nevada, Arizona, Utah, Texas, Oregon, and Colorado

500

What 3 ways, besides the timer, can you tell when a fry is done cooking?

Less bubbles, floating and golden brown in color

500

What do we use when wiping a board knife?

A sanitizer towel

500

How many ounces are our meat patties?

2 ounces

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