ITG
This is the ITG you would use if your customer said they see “no signal” on their TV
No Picture
The discount received when you add an additional line of business
$20.00
“A lot of our customers find savings with Xfinity Mobile; may I ask who your cell phone provider is?”
Discover Needs
To get the best price of $30.00 of unlimited data per line you would need this many lines
2
This app allows you easily switch your mobile data plan any time, anywhere
Xfinity Mobile
If your customer says the video channel is coming in Spanish instead of English, this setting is most likely the Cause
SAP/Second Audio Program
This video package includes B1, B2, HD, 20 hours of cDVR storage and Stream pix
Popular TV
“With Xfinity Mobile you’ll get the nations most reliable network, unlimited talk and text, 5G at no additional cost and the #1 rated service in customer satisfaction”
Be an Ambassador
This Unlimited Data plan includes high resolution 720P video, 15 GB of mobile hotspot data and 50GB of High-Speed data per line
Unlimited Premium
This app lets you take your favorite programs and cDVR recordings anywhere you go
Xfinity Stream
When signing into the HBOMax app the customer must use this User ID
Primary User ID
If I’m fast I have a download speed of 400, but if I’m superfast I can download at this
800
“The Xfinity App is a great way manage your account, view your bill and even pay it easily”
Make it Effortless
You only need this Xfinity service to be eligible to save $100.00’s with Xfinity
Xfinity Internet
Set up scenes and control your smart home with this app
Xfinity Home
Using this ITG will assist you in helping a customer connect a new device to their Wi-Fi network
Connectivity Issues and Activations
To save $10.00 you’d have to enable autopay with this type of payment method
Bank/Checking Account
“I see you’ve been with us for quite a while and we appreciate your business”
Show Appreciation
A customer with 2 lines, 1 unlimited intro line the other by the gig sharing 1 Gig would spend just this much per month on data
$45.00
In the middle of nowhere and need Wi-Fi? Find a connection with this app
Xfinity Hotspots
When helping a customer change their Wi-Fi network name and password, this ITG will come in
Wireless Gateway Settings
This internet add on provides advanced security on the go and a whole home Wi-Fi evaluation including an Xfi pod if needed
Xfi Complete
“You’ve definitely reached the right person and I’ll be happy to assist you”
Own it
A globe trotting customer can stay connected easily in 170+ countries with Xfinity Mobile by adding this
Global Travel Pass
If you forget your Wi-Fi password, it’s at your fingertips with this app
Xfinity App