Acronyms to Remember
Application of Core Values and Principles to Practice
Individualized Employment and Career Planning
Workplace and Related Supports
Community Research and Job Development
100
The (WOTC) Work Opportunity Tax Credit is available to businesses who:
A. want to start a diversity program
B. hire from a targeted group
C. need to fund an accommodation
D. provide volunteer experiences
B. hire from a targeted group
100
An Employment Support Professional (ESP) is meeting with a business owner to discuss supported employment. Which information should an ESP share?
A. Benefits to the employer
B. Pay negotiations
C. Self-determination
D. Types of disabilities
A. Benefits to the employer
100
Which of the following is the most effective way to respond to an employer's concerns about hiring a person with a disability?
A-Listen and ask questions to determine the source of the concern
B-Listen to the questions and assure the employer that the job seeker will be effective on the job
C-Review the individual's abilities and emphasize strengths
D-Review the individual's diagnosis and symptoms
A-Listen and ask questions to determine the source of the concern
100
Which of the following strategies is based on negotiated job tasks that benefit both the employer and the employee?
A. Standard vocational testing
B. Vocational themes
C. Resource ownership
D. Customized employment
D. Customized employment
100
A job seeker is going through discovery as she nears the end of her final school year. The employment support professional suggests that she participates in a job tryout. What is a benefit of the job tryout?
A. Volunteering her time
B. Evaluating her ability to work
C. Learning about the skills needed for the job
D. Working without impacting benefits
C. Learning about the skills needed for the job
200
A plan to achieve self-support (PASS) allows an individual to save for:
A-Recreational expenses
B-Transportation to work
C-Gifts for friends
D-Daily living expenses
B-Transportation to work
200
People First Language highlights the individual before a diagnosis or disability. It conveys respect by emphasizing the fact that people with disabilities are first and foremost just that.
200
The following information should be the focus of a vocational profile:
A. Targeted list of labor shortages in the county.
B List of accommodations for the disability.
C. The job seeker’s strengths, interests, needs and conditions for employment.
D. The job seeker’s high school transcripts and attendance records.
C. The job seeker’s strengths, interests, needs and conditions for employment.
This is the ultimate goal of the vocational profile/career assessment process and occurs after spending time with the job seeker at home and observing other routines and activities, talking with other people in the person’s life, exploring cultural background and reviewing relevant records. Only after a job seeker’s strengths, interests, needs and conditions for employment are discovered can a good job match/career path be found.
200
In order to facilitate natural supports, an
Employment Specialist must:
A. Wear the same uniform as their client
B. Understand the culture of the company and coworker interactions
C. Coordinate their schedule with the employee for 90 days
D. Offer soft skills training in advance of the job start
B. Understand the culture of the company and coworker interactions
200
The most effective method to identify a potential employment opportunity is:
A. Reading local labor reports posted by the Chamber of Commerce
B. Organizing meetings with members of your agencies’ Board of Directors
C. Searching online job postings through a variety of social media platforms
D. Conducting information interviews at a business in lines with the client’s preference
D. Conducting information interviews at a business in lines with the client’s preference
300
A 24-year-old receives Social Security Disability Income (SSDI) and is interested in buying a home. Which of the following would support the person's goal?
A-Work opportunity tax credit (WOTC)
B-Disabled access credit
C-Achieving a better life experience (ABLE) account
D-Plan to achieve self-support (PASS)
C-Achieving a better life experience (ABLE) account
300
It is the responsibility of an employee seeking “reasonable accommodation” under the Americans with Disabilities Act to do all the following except:
A. Disclose the disability
B. Suggest potential accommodations
C. Purchase and pay for the needed equipment
D. Provide documentation about the disability upon request
C. Purchase and pay for the needed equipment
300
During the discovery process, an employment support professional learns that the job seeker is a visual learner. Which of the following methods would allow the ESP to gather the MOST accurate information from the job seeker?
A. Reviewing images in place of written content
B. Completing a technology assessment
C. Reading questions aloud
D. Providing questions in an enlarged font
A. Reviewing images in place of written content
300
An effective way to support an employee in meeting the production standards may be to:
A. request that the employer lower job requirements
B. advise the employer the employee cannot complete the task because they are disabled
C. provide cue cards with photos
D. look for an internal job transfer with easier tasks
C. provide cue cards with photos
300
An Employment Support Professional is supporting a job seeker at an informational interview. Which of the following is the appropriate response to a question by the interviewer about the individual's disability?
A. It is illegal to ask questions about a person's disability.
B. Employers are required to provide accommodations.
C. The job seeker has cognitive disability and a low IQ, but it will not affect work performance.
D. The job seeker may need additional support with some tasks, just like everyone.
D. The job seeker may need additional support with some tasks, just like everyone.
400
Which of the following is included in the Job Accommodation Network's (JAN) services?
A-Individualized technical service
B-Work site modifications
C-Benefits counseling
D-Start-up loans
A-Individualized technical service
400
All people have the right to earn wages commensurate with wages earned by
others in similar positions in similar industries in the general workforce
True or False
True
400
Which items are examples of the job carving/job negotiation process on behalf of a job seeker?
A. Analyzing work duties within a current job
B. Looking for full-time work opportunities
C. Talking with an employer about the most important tasks within a business
Both A and C are correct
400
Implementation of the process for fading support should include:
A. letter of recommendation
B. placement letter
C. natural supports
D. referral
C. natural supports
400
After a job seeker attends his first job interview, he brings his mother to a meeting with an employment support professional. He states that he cannot accept any job offers at this time because the mother has discovered that his earnings will affect the family's social security. The BEST way to address this concern is to:
A. Refer his parents to Vocational Rehabilitation
B. Suspend the job search until the job seeker has found another place to live
C. Arrange for the job seeker to meet with a benefits specialist
D. Advise the job seeker and his family that they will not lose public assistance
C. Arrange for the job seeker to meet with a benefits specialist
500
Workforce Innovations and Opportunities Act (WIOA) defines competitive integrated employment as:
A-Full time based on the interests and strengths of the individual job seeker
B-A customized position that was created specifically for the person
C-Co-workers without disabilities are present, and the job lasts at least 12 months
D-Wages and benefits are similar to others without disabilities in similar jobs
D-Wages and benefits are similar to others without disabilities in similar jobs
500
All individuals who seek CESP certification must meet the established eligibility requirements before taking the exam. What are the requirements?
Eligibility requirements for test-takers include Education, Work Experience, and Code of Conduct prerequisites.
1.High School Diploma or equivalency
2. Updated Resume
3. Employer Verification
Candidates for CESP certification must meet all eligibility requirements in effect at the time of their application for certification.
500
Supporting the job seeker to develop interpersonal communication skills and understand the workplace can include which of the following support activities?
A. Discussing and explaining cultural norms in the workplace with the job seeker.
B. Calling in sick for the job seeker when they have an appointment.
C. Making sure the job seeker writes down their work schedule each week.
D. Teaching a job seeker how, and when they can take more breaks than their coworkers.
A. Discussing and explaining cultural norms in the workplace with the job seeker.
500
An employee wants to advance their work responsibilities during the day and play a more complex role in the company. The employee asks their ESP to help assess their competence in additional work tasks. Which of the following strategies will be most helpful to meet this goal? 90 days
A-Observe interactions with co-workers to ensure social connections
B-Observe natural supports and learning strategies
C-Encourage employee to ask supervisor for a promotion
D-Monitor the employee during their break to identify strengths
B-Observe natural supports and learning strategies
500
Which of the following is a BEST practice when seeking employment for job seekers?
A. Cold call companies listed in the local newspaper classifieds
B. Network and maintain communication with local businesses
C. Apply for jobs using online job boards
D. Search for help wanted signs locally
B. Network and maintain communication with local businesses