Registration
What are the number one mistake in Customer Service?
Not letting the student tell why they are here
Can I pay my tuition with my credit card?
What is Admissions office number
OS110
Where do I update my personal information?
Change of Student Data Form
How many credits do you need to get FA
Minimum 6
What is the most overrated phrase in Customer Service?
The customer is always right
How much a Duplicate Diploma cost?
$25
How much does an application cost
Free
How old you have to be to be considered a Senior Citizen for Tuition Waiver?
65
When is the pandemic is going to end?
May 11
How long should a student wait before someone interacts with them?
5 to 10 minutes
Can I make partial payments?
Yes
Who was the Bulldog for last Open House?
Vanessa
If I cant access my student portal, where should I go?
Help Desk
How many remedial classes FA will cover
30 credits
What you should do when you need escalate a situation?
Get your supervisor
Can I get my refund electronically?
Yes, by adding the banking information online
When is open house
May 3rd
Who is in charge of the High School Programs?
Laura Madera
What is the maximum PELL award 2022-2023?
$6.895
What is the most common word a student does not want to hear?
No
Who is in charge of Bursar Department
Elena Luddy
What are the two programs for the Online Learning Center?
Psychology and Bussines