Barista Approach
Step one of check-in is?
Check in with yourself.
How many full pumps go in a venti shaken espresso?
What is 3?
Why should I try not to trade shifts whenever possible unless in an emergency case?
What is to help my store reach their goal of partner schedule stability?
Are you supposed to have watches/bracelets on your wrist?
What is no?
Who is responsible for connecting with partners as they enter the store?
What is bar partner?
It is my responsibility to correct things I see. True or false.
What is True?
This syrup goes in the cold brew for the Cinnamon Caramel Cold Brew
Cinnamon Caramel
Where do i input vacation and/or sick pay requests?
What is Punch log?
A wrinkly apron is ok as long as it is clean. True or False
What is False?
Smiling is a requirement of my job. True or False
What is True?
I should be checking this everyday I work.
MyDaily
How many scoops of inclusions go in a trenta refresher?
What is 2?
What is the percentage of missed shifts that will result in corrective action for being unreliable?
What is 10%?
Faded Jeans are ok as long as they don't have holes.
True or False?
What is False?
What should I do if I am on Customer Support and working in the lobby?
What is make eye contact and speak to each customer?
It is my responsibility to read this every week nd sign off on it in the book.
What is Weekly Update.
What is the default cup for an espresso only beverage?
What is short?
What is the allowable time to punch in early for your shift?
What is 5 minutes?
Logos on shirts are allowed.
True or False
What is False
My order is not ready during a weekend peak with 6 partners. I am on DTR. Should I go grab the food for the customer in the window?
What is No?
I shouldn't have to wait to be assigned tasks if I am unsure what to do. If unsure What should I do.
What is ask my SS.
How much cream goes in a beverage with extra cream?
What is 3/4"?
What should be the next thing you do immediately before clocking in?
What is Complete Partner Check on the Ipad?
How does the sweater get worn if needed?
What is under the apron?
The magic question asked on customer connection survey that determines our score.
What is "did my barista make an effort to get to know me?"