Pay with Venmo
Paid wrong user
Holds
Work Benefits
Random Fun Facts
100

What is the macro for an email you would use for a Pay with Venmo unauthorized transaction with the P on the transaction?

DPWf 

100

How many pieces of information do you need to continue with the Paid Wrong User? 

The User only needs to provide 2 out of 3 pieces of information. (For example: If the User says, “I only know their email address and phone number,” we can proceed with the case.) 

100

For a business profile Risk hold what macro would you use when a user asks what causes a payment to be on hold? 

BRHY 

100

What is one benefit we have that you use?

Answer will vary

100

What is the rarest human blood type?

AB negative

200

What macro do you use to escalate if a user's account is still frozen after the dispute process has been resolved?

VENDPS

200

What macro do you use if the payment was sent to a Charity profile?

PWUCP 

200

If a buyer calls because their payment is on a Business hold and they say they want to pay the business a different way, what macro would you send?

BBHO 

200

What is the EVEN App?

Allows you to access you 50% of your earned hours of your paycheck

200

What is the fastest rotating planet?

Jupiter 

300

What is the macro for an email for this question: Why haven't I received a temporary credit? 

VPCRE 

300

When the user is eligible for PWU but the other Venmo account is closed, how do you reimburse them?

Make a reimbursement payment directly to the SENDER's Venmo account 

300

What macro would you use if a user has a Goods and Services Risk hold and they want to know if they can avoid risk holds by using a business profile?

SRHBP 

300

What is the PayPal Gives Program?

Give back to your community, and we'll reward your efforts.

PayPal matches donations up to $2,500 a year.

8 paid hours per year to volunteer.

300

What is the loudest animal on Earth? 

The sperm whale

400

What macro for an email you should you send to prevent Amazon from charging a user’s payment method on file as the default payment instead of their Venmo balance. 

 RBCF

400

If the recipients account is closed do we still need to send them an email about the reversal?

No

400

Can we file disputes on Goods and Services Risk hold payments?

Yes

400

How many hours do you accrue per pay period of PTO? HINT: The amount changes based on your tenue (tell me based on your tenue)

400

Which bone are babies born without?

Knee Cap

500

If a user wants to know what local business, they can use the Pay with Venmo feature what is a good macro to send. 

PVGS 

500

What is the last step for a Paid wrong User?

Add the “PWU Claim” tag AND a log note to the sender’s profile in Scope: 

500

What macro would you use if a user receives a TAX hold for an item they sold and user states they do not want to provide tax info, or they do not have info?

TXID

500

What is changing with our 2023 AIP program?

Our 2023 PayPal Annual Incentive Plan (AIP) will return to paying any individual portion in cash and any company portion in stock. 

500

What planets literally rain diamonds?

Saturn and Jupiter

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