strategies for managing anger
"the ability to sense, understand, and accept another person's thoughts, feelings, and behaviors."
what is the meaning of empathy or what does empathy mean
"widely recognized and expected levels of value or measurement."
what is the meaning of standards
"Another word for flag pole used to carry unit guidons or colors."
what is the meaning of staff
"socially correct way of acting as shown in wide spread customs."
what is the meaning of manners
"Achievable,able to be reached."
what is the meaning of the attainable?
"recognition of the need to make personal changes by expanding skills and improving relationships."
What is the meaning of change orientation
"The smallest unit in the army organization composed of varying number of personnel depending on the type of element, and led by a non commissioned officer."
what is the meaning of squad
"The position of the flag about half-way down from the top of the pole of staff, used to honor and pay respect to military and nationally important deceased person; or as a distress signal."
what is the meaning of half staff
"A formal dinner for members of the military only."
what is the meaning of dining in
"Goals help you use your time,energy,and other resources wisely".
what are the benefits of setting goals?
"Empathy is an important skill for people who are good communicators."
what is an important emotional skill
"A service uniform that consists of an army blue coat, trousers or slacks, a long or short sleeve shirt, a black four-in-hand tie or neck tab; and other authorized accessories."
what is a class A uniform
"An act of politeness or gracious manners; the use of polite gestures or remarks."
what is the meaning of courtesies
"A code of behavior or courtesy based in rules of a polite society."
what is the meaning of etiquette
"reaching goals may take several weeks,months or even years to achieve."
what is a long-term goal?
2. when you do speak use a calm and non threatening manner
when your confronted with an angry person in a heated discussion or argument what should you do.
"A service uniform that is the same as the class A uniform expect the service coat is not worn; the black tie and black neck tab are required when wearing the long sleeve shirt; both tie and neck tab are optional with the short sleeve shirt."
what is a class B uniform
"A long established practice followed as a matter of course among people, often times considered an unwritten law or repeated practice."
what is the meaning of customs
"Avoid using elaborate phrases. introductions should be simple and direct."
When making an introduction what should you do?
"some short-term goals are just that:goals that you want to achieve within next year
what is a short-term goal?
"these strategies include learning to relax, changing the way you think, solving problems, and learning to communicate better."
Strategies for managing anger
"A service uniform that consists of a jacket trousers, and patrol cap in a universal camouflage pattern in addition to a moisture wicking t-shirt and army combat boots." (suede tan)
what is a Army combat uniform
"The common spirt or feeling of pride found in the members of a group and inspiring enthusiasm devotion, and strong regard for the honor of the group."
what is the meaning of espirt de corps
"mention something with common interest to both parties."
How should you start a conversation?
specific
measurable
attainable
results
time frame
What does the acronym SMART stand for?