Opening
What playlist do you put on in the morning?
Rise
What days do we wash the coffee pots
Mondays and Tuesdays
What time is the west deck fire lit
5 pm
Who is Mias favorite singer
Taylor Swift
What is the grace period for a full refund
24 hours
What time do you check the coffee station after making the coffee?
9 am
What temperature do you set the fireplace to during vacant rooms
60
where did we put the clothes on the rack before under the gift shop?
In the FD closet
What time does Cassandra like the music turned off
11:59
When does a credit expire
1 year after it is issued
How many grams of coffee beans do you use per brew?
120
What exit door doesn't lock
1s
Where are outdoor events mainly held
The blue stone patio
Who crashed the golf cart
Mark
During covid how long did we give credits for
3 years
Who works the opening shift on Wednesdays
India
What is the name of the Rose in the gift shop
Summer in a bottle
A guest calls and says their fireplace is not working. What do you check first
If the pilot light is on
A guest emails about buying out the hotel who do you forward the email to
Kayleigh and Miranda
When are cancellations subject to the full cost of stay
If they cancel less than 7 days before their reservation
What hours were the opening shift before they were 6:30 to 3
6:30 - 2:30
What is the last step on the closing check list
Clock out and have a good night
What price is the Guasha
$30
Who is our newest employee and what is their position
Lourdes housekeeping supervisor
What do you do if someone asks to use a credit after it is expired
Issue 50% of the credit