Centricity
Miscellaneous
Processes/ Procedures
Pop Culture
Sports
100

What are the names of the three steps for updating insurance in Centricity?

What is Edit Insurance, Edit COB FSC, and FSC Transfer?

100

What do the red highlighted areas in our inventory report signify?

Items in red mean that they're more than 10 days old.

100

True or False. I can work both OB legacy accounts and Gottlieb legacy accounts.

False. 

100

Who did Forbes name the youngest "self-made billionaire ever" in 2019?

Kylie Jenner

100

What is the name of Wisconsin's NFL Team?

What is Green Bay Packers?

200

Under what View can I create a manual task?

What is Customer Service View?

200

What is the name of the offshore company that Ventra Health acquired, and where is it located?

Deras. It is located in the Phillipines.

200

How soon in advance can I submit a PTO Request?

PTO Requests can be submitted no more than 6 months in advance.
200

What is the name of Chip and Joanna Gaines' lifestyle brand?

Magnolia

200

How many NBA basketball teams does New York have?

What is two? New York Knicks and Brooklyn Nets. 

300

I login in to Centricity and my work queue menu looks different than the normal as if something was changed. Who should I talk to about this & how should I connect with the designated individual(s)? 

Elizabeth and/or Jayline calling via Teams.

300

I am asked to assist with mailing claims, and I haven't helped with this task in a couple of months so I don't remember what envelopes I should use. I feel that I could benefit from a quick refresher. What steps should I take before starting the task?

Pull up the SOP's in the F/S Drive and read through the SOP named Guidelines for Mailing Claims and Attachments. Any further questions can be directed to Elizabeth/Jayline.

300

How often should I look at Claim Edit Error in CB?

Every day first thing in the morning.

300

How many kids does Angelina Jolie have?

6 (Maddox, Pax, Zahara, Shiloh, Knox and Vivienne)

300

Where will the 2024 Olympic Games be held?

What is Paris, France?

400

Who owns Printing Requests in CB?

Sherry!

400
How many escalation work queue's does leadership have in IBIS? 

Three.

400

I am working an account in IBIS and notice that we are missing the insurance payment. The EOB is attached to the account. What steps should I take to have the payment posted?

Fill out the Check Research Request Smart Sheet. This Smartsheet is routed to Check Research Dept for further action. 

400

Which tech entrepreneur named his son X Æ A-12?

Elon Musk

400

How many basketball championships has Lebron James won?

What is four?

500

What type of requests do we receive Printing Request Task ETM? 

We received requests to documents such as claims with medical records.

500
What are the name of the Clients that we cannot assign to our Offshore team?

Monroe Emergency Physicians and Huron Emergency.

500

When should my two breaks be taken?

Mid-way between start of shift and lunch, and the other should be taken mid-way between lunch and the end of your shift.

500

Who was the first African-American man to achieve EGOT status?

John Legend

500

How many NBA teams are there?

What is 30?

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