Consultancy
When a consultant Emails that they need to renew their PWS, What is the macro we would use to direct them in how to do it?
PWS- Needs Renewal , Unable to review BTC
Is sunscreen (products) 100 % PV OR Half 50% PV and why?
No, it is not 100% PV and the reason is, is because In April 2019 it was announced that a few product categories that have a much higher cost of formulation than others would be receiving a reduced commissions by 50%.
How much is our current Band of Beauty membership and how much do they need to spend to get free standard ground shipping?
$19 is the current promo and they need to spend $75 to get free standard ground shipping.
If a client can not access their accounts due to a password reset issue, what would we check and advise?
Go to PHNX and make sure the clients user status of active, and that there is a proper address and the clients coordinates are populated and walk them through clearing cache and cookies and using Google chrome and trying again. If after all of that, send to your SL for further assistance.
Up to how months early can a BOB member renew their membership?
6 months early <3
How much qualifying volume does a consultant need to maintain their status every 6 months?
750 QV which equals $750 in sales every 6 months.
How many shades do we have in the new
Cheeky Clean Highlighting Balm?
What is the gift for signing up as a Band of Beauty member?
The Clean and Polished Minis
How many retro NV can we send to AE per month for a Brand Advocate?
One per month!
During what date/time period was BOB members allowed to get the BOB membership for $10?
March 4th-March 31st!
What is the new name for a consultant?
Brand Advocate <3
How much SPF is in the Countersun Daily Sheer Defense For Face?
It is SPF 25 <3
How much is the Member Welcome Gift worth retail value?
$44
How much % does clients receive off of their first time purchase and what is the code?
20% off their first time purchase and the code is CLEANFORALL20
Who started Beautycounter?
Gregg Renfrew
What is considered for a Brand Advocate to receive New volume?
The client has to be brand new to Beautycounter, has to be a brand new BOB member for the brand advocate or a brand new consultant who has never signed up with any other consultant before.
What Product line did Tammy recommend that was in place of the Counterman line when Beautycounter decided to discontinue a lot of their product?
How long is Product credit on a Beautycounter account before it expires for a US client?
90 days before it expires!
To terminate accounts, who do we send this request too?
AE leadership team inbox.
Is Beautycounter available at Ulta?
Yes Beautycounter is now assessable at Ulta <3
If a consultant compresses, what happens to their clients that were on their team?
The clients get moved from the previous consultants upline.
Can sun screen mists be shipped to a PO Box and why?
No they can not, the reason is because the Aerosol in the can is considered a hazard. There's the risk of fire or combustion, and ultimately damaging other goods.
One item, and it has to be same sku but different shade.
For last chance items on the Beautycounter website, is it final sale or can it be returned?
Final sale and can not be returned!
What was the product called that Beautycounter had before the Skin Twin foundation was launched?
Tint Skin foundation