Meeting Material
What is the new fraud trend we recently have been seeing?
Enhanced Transfer Fraud
What is the NSF Fee?
$15.00 for each item
What are two requirements to have the Bloom Package?
A Balance in both checking and savings account, Online banking with eStatements, and a Visa Debit Card.
Which three states share a border with California?
Arizona, Nevada and Oregon
When do we file a CTR?
What department do we send supboenas to?
Fraud Department
True or False: Charges less than $5.00 will not incur a NSF fee?
True
The FirstCash Reward program for a Classic/ Traditional credit card earns how much cash back?
1% cash back on all purchases
In one of the most popular Dr. Seuss books, what won't Sam-I-Am eat?
Green eggs and ham
When does an MIL get filed?
When a customer purchases a money order or cashiers check in the amounts of $3,000.00-$10,000.00 in cash in any one business day.
True or False, we can deny a wire solely based on uncollected funds?
False
What is the maximum number of NSF fees we charge per business day?
3
DAILY DOUBLE!!!!!
Name two ways a customer can make a deposit into their account if they're not able to make it into the branch to deposit?
Mobile Deposit, Enhanced Transfer, ATM Deposit, Night Drop, Zelle, Bank by Mail
What was America's first national park?
Yellowstone National Park
True or False- you need to let management know when you file a SIR?
False
What are key words you should listen for if you are opening an account for a smoke shop?
Delta or D8/D9
What is the fee for Linked Account OD Protection?
$20.00 a year $10.00 transfer fee will be charged when an auto transfer is made.
What is the minimum balance on a Business Liquid Asset Savings account?
$20,000.00
What is the Grinch's dog's name?
Max
What does "MIL" and "CTR" stand for?
Monetary Instrument Log
Currency Transaction Report
If Sebastian is here, IM him to see if he is available to speak to the person. If he is not available, take down their information and email Jordann, CC Festus, and give them Jordann’s card.
What is the fee for purchasing foreign currency and converting foreign currency?
$20.00 to purchase $10.00 to convert.
Name 4 modules within ICM
Estatements, Incoming wires, Transfers, ACH, Bill pay, Desktop Teller, Positive Pay
Which of the six main characters on the TV show friends never got married?
Joey
What are two forms of Seconday ID?
What are two forms of Primary ID?
Secondary: Employee ID Card, Union Card with Signature, Credit or debit card, Voter registration card, Our of State ID with Photo, Local Government ID with photo, Gun permit, School ID with Photo, Current US Government ID.
Primary: In state DL, In State Permit, Passport, Federal ID card, Out of state DL, In State ID card, Guatemalan Consular ID Card, Resident Alien ID Card