Electrical
Menards Card
Add-ons
Sales Process
Customer Service
100

what is the color temperature for a light bulb labeled 5000k (kelvin) 

Daylight

100

when someone uses the 6 month plan on purchase over 299, what is their APR during those 6 months

0%

100

Name 2 addons for a chandelier 

light bulbs(LED)/chain/dimmer&switches/tools/wiring

100

What is the 2nd step in the sales process (comes after greeting)

Qualify

100

How many bintags for an endcap with single product

none / zero

200

What wire size would you use for a 20 amp outlet

#12 Wire (12 awg/gauge)

200

how much does a customer spend in order to apply for the 48 month at 3.99% APR

1500 (before tax)

200

Guest is buying some electrical boxes to install some outlets, what are 3 other addons that you could recommend

wire nuts/tools(pliers/wire cutter/stripper)/wall plates/electrical tape

200

What step in the sales process are you when you are asking for the sale

Closing

200

What is the #1 priority at Menards

Guest service!

300

Is romex wire code within homes in Illinois

No

300

During what stage in sales process would you ask if customer would like the Menards card

Follow up

300

Customer is buying a main load electrical panel, name 3 other addons (around same section)

Breakers(gfci/afci)/wire labels/whole house surge protector/breaker lockout/load center hub

300

Asking a guest for any additional products they may need for their project is part of which step

Follow up

300

Customer is purchasing some outlets.  They also want to be able to charge their phone.  What up sale could you suggest

USB/USB-C outlet

400

What type of outlets do you use in bathrooms and kitchens

GFCI

400

Name one other partner that applies for the 1% rebate when purchasing using a Menards card

Speedway/Holiday/Kwik star/Kwik trip

400
Customer is purchasing a grounding rod, what other two items can you suggest if they need

copper wire, grounding clamp

400

How many questions do you ask to narrow down what the guest wants

6 (Power of 6 questions)

400

what is an 8 watt light bulb equivalent to an incandescent/halogen bulb

60 watts

500

What do AFCI breakers help protect against

Arc Faults (over heats or irregular spread of connection)

500

When a guest is approved a Menards card at store, what do they need to give the cashier in order to use it

social security number

500

customer is going to install an indoor ceiling light, what are 3 addons outside of electrical could you also suggest

ladder/paint/screws/hole-saw/power drill

500

During presenting, what do you want to do when selling the product to the customer (hint- not features)

benefits

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