App Features
The secure way to send non-emergent messages
What is messaging?
The first step after downloading the app
What is "Create Account?"
What is a virtual support group?
Virtual one hour walkthrough of the patient app and teammate portal
What is a demo?
Where patients can find nutrition information breakdowns
What is kidney-friendly nutrition?
Patient name, birth date, and gender
What is required patient information?
Unique code that patients need to create or reset their password
What is a validation code?
Self-guided learning around the patient app and the teammate portal
What is StarLearning course DCC1022 and DCC1023?
A supplemental way to connect with patients in between required in-person visits
What is telehealth?
Where a patient's cell phone number gets entered on the back end
What is the mobile phone field in Reggie?
A way for patients to share a visual with their care team
What are photos?
An inbox to send DCC-related questions
What is the careconnect@davita.com?
A way for patients to remember to complete tasks
What are Reminders?
Patient permission to be contacted via multi-way video call
What is the telehealth consent?
Space for patients to grow their own knowledge
What is the resource library?
A one-stop shop for teammates to gain information related to DCC for Home
What is the DCC VillageWeb?
What is HTR?
How patients receive notifications on their lock screens
What are push notifications?
The number one most-used feature of the app
What are labs?
Line that teammates can call for assistance
What is the teammate help line?