Introduction to Anger Management
The term for a feeling or emotion that ranges from mild irritation to intense fury and rage
What is Anger?
The basic anger management strategy to prevent an escalation of anger. It may mean leaving the situation that is causing the escalation or simply stopping the discussion that is provoking your anger.
The "A" of the ABCD model
What is the Activating Event?
A common behavior that can offend or anger other drivers (multiple examples)
Mis-using roundabout, driving slow in left lane, cutting off, tailgating, making gestures
Standing up for your rights in such a way that is respectful of other people. The basic message is that my feelings, thoughts, and beliefs are important and your feelings, thoughts, and beliefs are equally important
What is "Assertiveness"?
(4 cues of anger): How you may think in response to an event, examples including negative self-talk, images of aggression and revenge
What is the Cognitive Cue for Anger?
At this number on the anger meter, one may exhibit an uncontrollable discharge of anger that is displayed as verbal or physical aggression.
What is 10?
The "B" of the ABCD Model
What is Belief?
Methods to prevent escalation of road rage (multiple examples)
What is: Steer clear, avoid eye contact, get help, etc?
The basic message is that your feelings, thoughts, and beliefs are very important but my feelings, thoughts, and beliefs are unimportant and inconsequential.
What is "Acting Passively"?
The term for a behavior that is intended to cause harm or injury to another person, or damage property
What is Aggression?
The phase in the aggression cycle after the explosion phase, when an angry outburst may lead to negative consequences
What is the post-explosion phase?
The "C" of the ABCD Model
What is the Consequence?
The basic message is that my feelings, thoughts, and beliefs are very important and your feelings, thoughts, and beliefs are unimportant and inconsequential.
What is "Acting Aggressively"?
(4 cues of anger): Clenching fists, raising your voice, staring at others
What is the Behavioral Cue of Anger?
The two relaxation techniques taught in this course as a way to de-escalate the level of anger
What are deep breathing and progressive muscle relaxation?
The "D" in the ABCD Model
What is Dispute?
The first step in the Conflict Resolution Model
(4 cues of anger): other feelings that may occur along with anger, such as fear, hurt, jealousy, disrespect
What is the Emotional Cue of Anger?
The phase in the aggression cycle when you may notice cues while anger is building
What is the Escalation Phase?
An alternative to the A-B-C-D Model. In this approach, you simply tell yourself through a series of self-commands to stop thinking the thoughts that are making you angry.
What is "Thought Stopping"?
The last step in the Conflict Resolution Model
What is "Address and Resolve the Conflict"?