Finance/Accounting
Materials
PFS
Medical Records & Coding
Patient Access
100

I am what you need to gather to get a new vendor approved for purchasing.

What is a W-9 Form and OIG/SAM government checks.

100

I am the department who places the highest number of combined requests through both Materials Management and SPD.

Who is Surgery?

100

As an MRHC employee I can elect this special payment method for my personal hospital bills due.

What is Payroll Deduct?

100

I am the report ran to see how much money has not been billed.

What is the unbilled report?

100

This form is obtained at every clinic and hospital visit. It describes Patient Rights and Acknowledgement of HIPPA.

What is Conditions of Admission?

200

This item is put on the balance sheet to spread the expense of purchase (i.e. depreciate) over its useful life.

What is Capital Asset?

200

This is the location in Meditech for users to access their requisitioning templates.

What is Item Reqs?

200

I am the form provided by insurance companies to show payments and contractual adjustments.

What is an Evidence of Insurability form or EOB?

200

I am the form required to request records of an expired family member.

What is a death certificate? 

200

This tool is used to determine if there is a secondary payer when it pertains to Medicare.

What is the MSP questionnaire?

300

If an employee uses PTO in a week and picks up extra shifts, the total hours for the week  cannot exceed this.

What is Regular Worked Hours?

300

This is the name of MRHC's primary distributor.

Who is Medline?

300

I am the average collection rate of gross charges facility wide.

What is 30%?

300

I am what the chart is considered when it has sit incomplete for 30 days.

What is Delinquent?

300

This night owl has been in the Patient Access department for almost 18 years.

Who is Jana McCracken?

400

I am the report that helps you more effectively staff your department by providing an actual to budget salary and volume statistic comparison.

What is the Salary Variance Report/Productivity Report?

400

This is the most requested item (phone requests) from SPD.

What is sacral dressings (dressings shaped like a heart)?

400

I am the report that shows incorrect charges that need to be fixed for my department.

What is the Charge Rejection Report?

400

I am the form you request clarification from providers on diagnosis or procedures.

What is a query form?

400

This is the electronic filing system we use for out outside referral sources to request diagnostic appointments.

What is Order Facilitator?

500

I am the report that shows expenses and revenues by category to help you manage your department's profit margin.

What is the Department Responsibility Report / Department Profit and Loss Statement?

500

This is lowest dollar amount of expense that requires an executive approval, per policy?

What is $10,000?

500

I am the report to review to ensure the correct charges are billed for my department.

What is Revenue and Usage Report?

500

I am how you protect PHI in this facility.

What is Mind Your Business?

500

This Lead Customer Service Specialist has been in Customer Service for almost 11 years and was the 2022 "Spotlight Award" Winner.

Who is Anya Kiefer?

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