Key Takeaways
Explain the acronym YAM
Know Yourself
Know your Audience
Know your Message
This quote explains an ideology relating to relationship building
"Perception is reality"
HBSE properties, Sales Training Program, HBSE leadership team, our culture and "perks", and career growth opportunities
What is our closing incentives for recruits in the final stages of the recruiting process
Define culture
The environment that is created for your employees, mix of your organization's leadership, values, traditions,beliefs, interactions, behaviors and attitudes that contribute to the emotional and relational environment of your workplace.
True or False? There are 8 leadership styles.
False. There are 6 leadership styles:
-Coercive/Commanding
-Authoritative/Visionary
-Affiliative
-Democratic
-Pacesetting
-Coaching
How many sides are there to interviewing?
Two. As much as we are interviewing the candidate, they are interviewing us as well.
This quote explains the importance of how you care for your culture.
"Culture is like a garden and you are the gardener"
Protect, care, and grow your culture
What are 3 ways that we currently recognize and reward employees?
Awards / Prizes
Commission / Goal Bonus
Event Celebrations
Words of Encouragement / Email Shout-Outs
Promotion Ceremonies
The ability to manage ourselves and our relationships effectively
What is emotional intelligence
True or False? Odell setting someone aside to discuss them continuously taking pictures down by the court pregame classifies as a difficult conversation.
TRUE. A difficult conversation is a planned discussion about an uncomfortable topic or negative experience where the goal is to share different perspectives, build motivational understanding and develop respect.
What is the difference between training and development?
Training is teaching and aimed at a specific task vs. development is looking ahead and preparing for the future
This quote explains how you know when to hire someone.
You just know!
- Ben Cobleigh
What is an example of team motivation?
The department's yearly budget - motivation towards a common goal.
Setting and holding to a common expectation through a transparent and consistent communication
What is the HBSE definition for accountability
True or False? There is no difference between recognizing and rewarding employees.
FALSE.
Recognizing is the act of acknowledging your people for who they are and what they do.
Rewarding is a monetary or non-monetary compensation apart from their salary which is given to the employees on account of their performance to motivate them.
There are 5 Rules of Relationship Building. Name 3!
1. Be an Active Listener
2. Get to uniquely know each person on your team
3. Create habits to show you care
4. Assume positive intent
5. It's never too late to start
This quote explains the fundamental keys to developing one's leadership style and HBSE's core values
"People, process, and culture are greater than the product." -Ben Cobleigh
An example of new sales implementing Bottom up culture
AEs and premium team are finding ways to help is culture is by doing daily quick activities to help break up the day or organizing team lunches
An opportunity for aspiring managers to get real time experience with interviewing
What is a Sourcing Committee
True or False? There is a greater impact on relationship building when you are listening rather than hearing.
True. Active listening helps to build trust, develop solutions while acquiring useful information, and most importantly see others as indiviudals
Why is it important to have difficult conversations?
It is crucial for:
Growth and Development of Staff
Protecting our Culture
Motivating and holding employees accountable
This quote explains the integrity desired when describing leadership styles.
"The standard you walk past is the standard you accept." -General David Morrison...Ben Cobleigh
These are current channels used when actively recruiting future talent.
What is LinkedIn, Career fairs, Teamwork Online, and Referrals.
Define the Goldilocks Rule
Not too hard, not too easy, but just right
True or False? The Pentagon of Accountability includes: Expectations, Capabilities, Feedback, Measurement, and Results.
False. Consequences instead of Results.