Enter Title

Communication

100

What is communication?

Communication is the process of sending and receiving messages that convey information, ideas, feelings, and beliefs.

200

What is the purpose of communication?

share information, create relationships, persuade, and entertain others

300

What are three communication directions?

• Upward- Employee to Manager
• Lateral- Employee to employee
• Downward: Manager to employee

400

Define Business communication

• Sending and interpreting messages related to products, services or activities of a company or organization.

500

Why is communication important for society

N/A

Marketing

100

What is marketing?

• the process or technique of promoting, selling, and distributing a product or service

200

What are the 4P’s of marketing?

• Product, price, promotion, and place

300

What are things to look for when selecting a target market?

• Group of people that have been identified as the most likely potential customers for a product because of their shared characteristics such as age, income, and lifestyle.

400

What is the purpose of marketing channels?

• Optimize reach, build relationships, and generate leads/ encourage purchases

500

When dealing with the product aspect of marketing what should you be looking for?

• What is the product, who is the target audience, and how is it different from competitors

Ethics/professionalism

100

What are ethics

Principles of right and wrong

200

What influences personal ethics?

Experiences and culture

300

How does honesty and willingness to help a teammate…make for a good team?

N/A

400

What are two indicators of having a professional attitude?

• Refrain from making judgments about others
• Keep an open mind
• Does not make assumptions or jump to conclusions
• Keep emotions in check
• Slow to take offense

500

What are things to look for in cultural differences?

Language, body language, personal space

Teamwork

100

What is teamwork?

• Is the cooperative action of a group of people in order to achieve a goal

200

How can collaboration lead to a more successful team?

• Teammates work effectively together to accomplish a goal

300

What are the three obstacles to teamwork?

• Poor Planning, lack of training, no direct focus or clarity, not capable of dealing with conflict?

400

What is Inflation?

General rise in prices throughout the economy

500

What is a vision statement?

Describes what company wants to achieve in long run...generally 5-10 years

Random

100

What will a hiring manager ask during an interview?

• Test your knowledge about the position and/or company; Ask basic questions about yourself.

200

What is a mission statement?

Entails purpose of company

300

Why do hiring managers want to interview candidates>

Observe attitude, how you dress, communication skills...this helps them make an informed decision

400

What is a resume? How is it beneficial for you?

• A formal document that a job applicant creates to itemize their qualifications for a position....can showcase your achievements

500

How has the internet changed business

Businesses can reach consumers nation and worldwide