CEH
Where can the client ID be found?
Client ID can be found in two different places, in CEH and in the Autopay Mainframe.
https://adponline.sharepoint.com/sites/MAS-Official-Solutions/SitePages/DocumentApp.aspx#/item/7870
Where does the worker category field display?
How to create a new pay data entry?
Process > Payroll > Manage Payroll > + Worksheet> Pay Data Entry (New)
https://adponline.sharepoint.com/sites/VantagePoint/SitePages/DocumentApp.aspx#/item/619
Where would you navigate to find the labor distribution report?
Payroll > Reports (within CEH)
Name three systems that needs 2nd Desktop.
Answer:
PMCI
Adjustments
MR2000
PTCS
BONUS: What 3 Major Systems do we work with?
1. CEh
2. WFN
3. CCI
Where would you find Invoices within CEH?
BONUS: What are all the ADP one Locations
1. Tempe, AZ
2. El Paso, TX
3. La Palma, CA
4. Augusta, GA
5. Norfolk, VA
What are the steps to changing a saved worksheet?
To change a Worksheet's Saving Option (includes removing a worksheet that has been automatically included) ...
when in the worksheet, click Change Saving Option.
when not in the worksheet, select Process > Payroll > Payroll Dashboard > Manage Payrolls > click on the Actions Icon > Change Saving Options.
How do you find all the SRs in the queue?
My Home > Search
From Search Owners, select the radio button for Queue, then pick Queue Name from the drop down.
Next enter the name of the Queue you wish to query, then click Search.
What ADP internal tool is used to look up Employee Indicative Information?
Bonus: That's one small step for a man, a giant leap for mankind.
Neil Armstrong
What step is taken after a Service Request has been reopened?
Change the owner to yourself, or once you have updated your notes, assign it to the appropriate area.
https://adpworks.adp.com/documents/589751/reopening-an-sr-in-siebel-and-ceh
Bonus: What 3 BU do we have
1. Small Business
2. Major Accounts
3. National/ Global Accounts
Bonus: What does ADP stand for?
Always Designing for People