Estimate
What are the five-step estimating process?
A. Facts, Drawing, Estimate, Payment, Verify
B. Scope, Verify Claim Information, Sketch, Estimate Items, Complete
C. Interview, Evaluate, Xactimate, Indemnity, Complete
D. Coverage, Estimate, Explanation, Correspondence, Information Collection
Scope, Verify Claim Information, Sketch, Estimate Items, Complete
Labor hours to supplement line items ___________ permissible.
A. Are
B. Are not
Are not
Depreciation is NOT shown on HO or RPI DWG/APS losses unless the net payable loss exceeds ____________.
A. $10,000.00
B. $2,500.00
C. $5,000.00
D. $7,500.00
$10,000.00
What guidelines should you follow when replacing a damaged carpet in a room? Select all that apply.
A. Replace all of the carpet in the home for uniform appearance
B. Stop at closed doorways or other natural break points
C. Add waste when replacing carpet pad
D. Replace the carpet with like kind and quality when damaged beyond repair
B. Stop at closed doorways or other natural break points
D. Replace the carpet with like kind and quality when damaged beyond repai
You are determining areas to be painted for your repair estimate. What areas will you consider for applying Sealant? Select all that apply.
A. New Drywall
B. Stained area
C. Areas to be Textured
D. Damaged areas
A. New Drywall
B. Stained area
C. Areas to be Textured
The Xactimate five-step estimating process must be followed in exact order. True or False?
False
Which of the following tasks should be completed when using specialty bids? Select all that apply.
A. Upload sub-bid into the XactAnalysis Documents tab for review
B. Ensure that there is no duplication of OH&P and tax charges
C. Include itemization to describe rooms
D. Include Lump sum sub bids
A. Upload sub-bid into the XactAnalysis Documents tab for review
B. Ensure that there is no duplication of OH&P and tax charges
It ______ permissible to include code compliance upgrades or improvements in the estimate when required by state, county, city, town, or municipality for covered damaged property.
is
is not
Is
Under what condition will USAA pay to match the tile in the rest of the bathroom if you have replaced all the shower tile?
A. If you cannot ensure a reasonably uniform appearance
B. Pricing exceptions are accepted to attain uniform appearance
C. When it is more cost effective
D. Depending on the age and condition of the tile
A. If you cannot ensure a reasonably uniform appearance
If only one section of countertop is damaged, does USAA pay to replace all of the matching countertops in the room?
A. Yes, USAA always pays for replacement to match the countertops
B. Yes, if attempts to match have failed
C. No, only the damaged countertop should be replaced
D. No, only the repair options should be considered
B. Yes, if attempts to match have failed
Dailey Double:)
Select the pricelist for June 15, 2020 for Phoenix, AZ.
A. Phoenix – June 2020
B. AZPH8X_JUN20
C. 20_June_Phoenix_AZ
D. PH/AZ/6_2020
AZPH8X_JUN20
When virtually estimating, it is not required to deduct large openings from walls.
A. True
B. False
B. False
The _____________ should be used to deduct cabinets, shower stalls, tub enclosures, vanities, built-ins, etc.
A. Reference blocks
B. Walls and Ceiling area
C. Walls, Ceiling, and Floor area
D. All Openings
Reference blocks
Masking _______ permissible to protect undamaged flooring, walls, or ceiling.
A. Is
B. Is not
A. Is
What should be the criteria for replacing Plumbing components?
A. When the cost is under $1,000.00
B. When the cost is under $1,500.00
C. When the damage is as a result of the loss
D. When the damage is beyond repair
C. When the damage is as a result of the loss
You should use ___________ to address specific items on individual claims that require deviation from the Xactimate surveyed pricing for the area. Select the correct option to fill in the blank.
A. Xactware
B. Escalation process
C. Override capability
D. After-hour emergency service rates
Override capability
Which of the following guidelines apply to the Content Manipulation task? Select all that apply.
A. Up to two manipulation charges should be used per room
B. Content Manipulation is not eligible for OH&P
C. Code Content Manipulation as "Dwelling" in Xactimate
D. Use CON ROOM series
Code Content Manipulation as "Dwelling" in Xactimate
Use CON ROOM series
Dailey double
What guidelines should you follow for creating Sketches and Diagrams? Select all that apply.
A. Sketch must be utilized on all losses
B. Diagrams must include identification of damage
C. Round up measurements to include into the Xactimate Sketch
D. Add numbering to the rooms included in the Sketch
Sketch must be utilized on all losses
Diagrams must include identification of damage
What percentage should you consider when calculating waste in a carpet replacement estimate?
15%
What collaboration guidelines should you follow if an IA or contractor is unresponsive and unable to make changes to the estimate? Select all that apply.
A. Proceed to make changes to the estimate related to the IA assignment
B. Create a new Xactimate assignment to yourself
C. Create a copy of IA’s estimate and make changes on the new Xactimate assignment
D. Wait for 3 days to allow IA/Contractor to respond to your questions
B. Create a new Xactimate assignment to yourself
C. Create a copy of IA’s estimate and make changes on the new Xactimate assignment
What information must the USAA Xactimate Estimate Header include? Select all that apply.
A. Official USAA Header
B. Adjuster name, business address, phone number
C. Fraud language/statement
D. FAQs
E. Policy information
A. Official USAA Header
B. Adjuster name, business address, phone number
C. Fraud language/statement
D. FAQs
Use of the Xactimate Carpet and Vinyl Flooring Wizard is permissible for waste calculation.
A. True
B. False
False
When replacing the carpet in a virtual desk estimate, how should the grade of replacement material be determined?
A. Obtain an ITEL report
B. Select “Average Grade” and adjust the estimate if the member is able to substantiate a better
grade of carpet
C. The grade of carpeting is to be determined by discussion with the member, home
characteristics, other details obtained, and factors present
D. Ask the member to have a contractor provide an estimate
C. The grade of carpeting is to be determined by discussion with the member, home characteristics, other details obtained, and factors present
Under what condition should you allow for OH&P if member is performing own repairs?
A. When the total estimate is less than $10,000
B. When the PDRP services are not applicable
C. When there is a reasonable expectation that GC services are necessary
D. OH&P should not be allowed if member is performing repair
C. When there is a reasonable expectation that GC services are necessary
A supplement should be clearly noted and identified by doing which of the following tasks? Select all that apply.
A. Creating an entirely new estimate for the supplement
B. Creating the supplement as a new/separate room called “supplement (date)”
C. Bolding the line items related to the supplement
D. Sending the member a letter telling them you have received a supplement and detailing which
supplemental charge are being allowed
B. Creating the supplement as a new/separate room called “supplement (date)”
C. Bolding the line items related to the supplement