True or False
True or False - Partnership is the active collaboration between experts. The practitioner is intentional in working in collaborative harmony with the client and each person has a valid and separate role in the conversation.
True
Choose the statement for a practitioner to ask a client to demonstrate partnership.
A. “We have to fill out this form. Please come down to the office at 1pm and get it done.”
B. “For moving there is some certain information that we would need. What are your thoughts about being able to come into the office to complete it today?”
C. “You can’t move this month, your rent was already issued to a different landlord.”
D. “Just fax in the form to this number and I will set up direct rent to your landlord and I’ll send it out in 5-7 business days.”
B. “For moving there is some certain information that we would need. What are your thoughts about being able to come into the office to complete it today?”
True partnership must include one of the following:
A. Collaboration
B. Giving expert advice
C. Knowing policy inside and out
D. Being on top of your caseload/work
A. Collaboration
Explain why we use ‘Elicit Provide Elicit’ when sharing information
A) It gives clients a chance to get all the bad ideas out first, then allows us to share the correct information, and the last Elicit helps us make sure they understood the directions we shared.
B) It reminds clients that we are the experts here and we need to give them the right advise so that they can succeed
C) EPE is a polite way to persuade someone without them feeling like you’ve persuaded them.
D) It gives clients a chance to share what they already know (honoring their expertise), builds partnership when we ask permission to share, and emphasizes autonomy by allowing them space to share their thoughts on everything.
D) It gives clients a chance to share what they already know (honoring their expertise), builds partnership when we ask permission to share, and emphasizes autonomy by allowing them space to share their thoughts on everything.
When we are focusing, partnership is important because:
A. We as the worker know what the best goal for them is so that they can be successful.
B. Ultimately, they need to be self-sufficient so their goals must relate to that.
C. At the end of the day, this is the client’s life and it is their goal.
D. It makes our job more difficult when the client can’t make up their mind.
C. At the end of the day, this is the client’s life and it is their goal.
True or False - When we are trying to display partnership, we don’t have to worry about our mental models; only focus on what the client thinking because their opinion is what matters.
False
Which practitioner statement best display’s partnership:
A. “I know you can’t get through to the CSC, there is nothing I can do about that.”
B. “I understand it can be stressful when you can’t get through to them. Is there any way I can support you in the meantime as a PSS?”
C. “Why do you need to call them in the first place?”
D. “Well then go sit in the room we have available for you and get calling.”
B. “I understand it can be stressful when you can’t get through to them. Is there any way I can support you in the meantime as a PSS?”
What value does ‘Seeking Collaboration’ add to a conversation?
A. The worker can set an agenda for the time.
B. Highlights the fact that the practitioner is the expert.
C. Shifts the focus from the barriers back to the change goal.
D. Recognizes the client as an equal contributor.
D. Recognizes the client as an equal contributor.
Using “Elicit Provide Elicit” (EPE) helps develop partnership because:
A. It shares power and allows collaboration with the client.
B. It’s a sneaky way to tell clients what to do.
C. You can use it to manipulate the clients into doing what they are supposed to be doing in the first place
D. You can provide information, especially if you skip the second E.
A. It shares power and allows collaboration with the client.
Please choose the best demonstration of partnership in Focusing process.
A. “Well self-sufficiency is the expectation on our program so you will need to figure it out.”
B. “You need to choose going to school or work, which one do you want to do?”
C. “Knowing self-sufficiency is the focus for our program, what changes might you need to consider on your own path to get there?”
D. “You poor thing, been through so much already, of course you don’t need to have goals right now. You do you and when you are ready, you let me know.”
C. “Knowing self-sufficiency is the focus for our program, what changes might you need to consider on your own path to get there?”
True or False - Evoking from the client all the reasons that the change is important to them is the way that we have an evoking conversation. Their confidence is up to them.
False
Which statement best demonstrates partnership?
A. “You did a super amazing job updating your resume. I’m proud of you!”
B. “You were able to update your resume this week. So, your next step is going to be to hand them out right?”
C. “You have come to this follow up having successfully updated your resume, how does that feel?”
C. “You have come to this follow up having successfully updated your resume, how does that feel?”
What are we trying to evoke from the client when we are demonstrating partnership?
A. All the reason not to make the change to get them out of the way early.
B. Just enough conversation to get a recording.
C. So that we know where to start adding motivation.
D. Their own motivations and knowledge that will help them make this change.
D. Their own motivations and knowledge that will help them make this change.
In planning what would best display partnership?
A. “You need to get me a list of places you applied to by Thursday, please.”
B. “You said that housing is the most important thing for you right now. What might you be able to do by our next follow up?”
C. “If you don’t apply for housing, I’ll hold your benefits.”
D. “You have been homeless since forever. Let me just fix it for you.”
B. “You said that housing is the most important thing for you right now. What might you be able to do by our next follow up?”