CRCR
What is the date for the new plan cost?
June 1st, 2023
The new deposit policy was effective on ...
June 1st, 2023.
What is the protocol of vaccination for our transocean sailings?
No vaccination and testing requirements for Transocean sailings except for Fall 2023 sailings that embark/debark in Australia.
Where can we find the Best price guarantee tool?
In Partner Express in the Cruising power website.
Do we offer cruise tours in Europe?
No, but we have City Stays package that we can offer to our guests.
The plan cost is based of what item?
The base cruise fare/
What suites are affected by the new deposit policy?
All the suites, including Sky suite.
Are we required to be vaccinated if we are in a sailing visiting Europe?
No, vaccination is not required.
What details are display by clicking the view details?
Base fare
NCCF
Promotions available
OBC
How many ships does celebrity have?
15
What we need to ask in order to discuss cruise care information?
The state of Residence.
We do not discussed the information to residents of NY.
In which tabs we can view the new deposit display?
Booking and amendments, Price preliminary and service history.
What are the protocols for sailings in Brazil?
Can guest pay with cash onboard?
No, we link the account of the guest to their stateroom.
However we have currency exchange onboard.
Can guest buy internet only for one day?
No they need to buy our package for the entire sailing.
If the guest booked flights outside and they cancelled under a cover reason, are they included in the Claim payment?
No.
$2593.
Deposit amounts will be rounded up to the nearest whole number when the calculation is based on percent.
A guest with 11 years old without a vaccination can enter to Chile?
Yes, they will need to present a proof of a negative proctored PCR or antigen test, taken at least 48hrs prior to embarkation.
What is the best value in a booking?
Taking the best advantage of the reservation can be best price or promotions.
Does a resident rate is combinable with a Military discount rate?
No, since both are reduce rate they are not combinable
What amendments to a booking can trigger a reprice of a booking?
How does the system calculates the deposit for suites?
The system calculates 10% per guest cruise fare, which will then add up to 10% of the total cruise fare for the booking. It is not 10% of the total stateroom cruise fare per guest.
What are the new protocol for Australia, Fiji and Toga?
Australia, Fiji, Tonga
When the tool will generate an error message?
When they have FBC, when the booking is a OF status, when the booking was created within 48 hrs.
Can a guest bring a bicycle onboard?
Sporting goods and equipment are permitted onboard. However, guests should be advised that the items must be stored in their stateroom and are not to be used, displayed or carried in the public areas at all