What are the three ways to lock a computer?
Windows + L
CTRL+ALT+DLT and enter
Screen saver lock screen
Expedited must be processed within how many days?
3 days
How long before immediate need must be granted.
Immediate need must be granted within 24 hours or Monday if client applied on a Friday.
How long do we have to process Medi-Cal?
45 days
Does a married couple both have to sign the application?
Yes
What are the SAR7 components that are required to be covered during the intake/recertification interview?
SAR7 Verbal Explanation
Written Explanation
Sample/Copy of SAR 7
Telephone number to call for assistance
How many days do we have to process a CalFresh case?
30 days
How many days before a case needs to be processed?
45 days
Is a timed out individual who has a child under the age of 18 eligible for GA?
No, timed out individuals would not be eligible for GA until their last child is over 18yrs old.
Who do you give a Voter Registration Card to?
At application, recertification and change of address for anyone over 16 yrs old.
What is needed to apply for CalFresh?
Name, DOB and signature
Can anyone come back with the client?
yes the individual interviewed may bring any person he/she chooses into the interview.
What are the 4 ways to apply
Online
In Person/Drop off
Mail or Fax
Phone
What happens when client applies and is granted benefits after the 15th of the month?
Household will receive benefits for both current and future months.