The Geek Squad
In Visa payment method , How long does it take to get the money transferred into my Account?
The transfer of funds to your account is reflected within one to two minutes.
What is the maximum deposit limit for AMEX?
$5,000
True or False. Play+ is available in Massachusett
False
How many states are available for the deposit method under Game On?
Four
How much is the minimum deposit for PayPal payment method?
What is a Discover Card?
It is a brand of credit card offered by Discover Financial Services. Discover is one of the largest credit card brands in the U.S. and around the world, alongside Visa, MasterCard, and American Express. In contrast to Visa and MasterCard, Discover issues its credit cards directly through its own Discover Bank
What do they get after registering to Play+?
Physical Play+ Discover card
What is the online payment and digital wallet service provided by Apple?
Apple Pay
True or False. All player can use VISA as their withdrawal method?
FALSE. Although Visa is listed as a withdrawal method on the PReports payment options report, this does NOT mean that VISA is available to all customers. We can check if a VISA card is eligible for withdrawal.
The 5th step of the Player Journey to Deposit using VIP Preferred
First time depositors of this payment option must agree to the VIP Preferred Terms and Conditions
Refers to a payment method that is (currently the money held in a bank account) and withdrawal method that can be used by players who would rather to carryout/fulfil transactions in person at the resort properties.
Casino Cage
What are the minimum and maximum withdrawals for TAPPP?
None/Not Supported
What is the average processing time for Online Banking withdrawals?
All withdrawals are first approved by our internal review team, which takes approximately 24 hrs. Once we have processed your withdrawal, the funds should appear within 2 business days in your bank account.
What are the cards that are not accepted for AMEX deposit?
Corporate Travel Card, Prepaid Card, Small Business, and Bank Cobranded Cards will not be accepted for Amex deposits
True or False. To enroll for Play+, a player must provide his DOB and verify the address.
False
Identify the steps on how to deposit through Venmo?
Select “Venmo” on the Cashier page. (The payment option will display the Venmo icon.)
Enter amount to deposit
Enter bonus code (optional)
Click on “Deposit”
For first-time deposits with Venmo, Venmo account authentication is required to complete the transaction.:
On mobile devices: You will be redirected to sign into your Venmo account via the Venmo app to authenticate.
On desktop: You will be prompted to scan a QR code to open the Venmo app to authenticate.
Are there any fees associated with making VISA transfer?
No, we do not charge any fee for Visa deposits. However, in rare cases, credit card companies may charge cash advance fees that will appear on your credit card statement.
What information do I need to provide to use VIP Preferred Program?
Account Number & Bank ABA/Routing Number (9 digits)
True or False. The option to withdraw is available for Bank Wire Transfers across all players which must be escalated.
The option to withdraw is available for VIP players only and is available on a request basis, which must be escalated.
Player is calling because his payment did not go through. CS advised the player that the tracking number is missing. So, the player was informed to wait for the confirmation in returning the funds back to their account. How many days will it take for the cheque to reach the player?
7-21 business days after confirmation