Digital Banking
True or False:
A member chooses to create a username in Digital Banking, they are able to go back to their Member/Account number.
False
Who does Arrowhead partner with to offer investment services to members?
CUSO Financial Services
What is the maximum loan amount for a Smart Start Visa?
$500
What is the minimum balance requirement for an Arrowhead Savings share?
$5
This account is available for retired or active-duty firefighters, military, paramedics, and Dept. of Correction workers.
Hometown Hero
If a member uses their Member/Account number to login, but they forget it, they can ____ or ____.
Visit a branch or call the Call Center
This services offers additional share protection when a member’s need to cover account transactions by transferring funds from a share or loan with Arrowhead.
Overdraft Protection
What auto buying services are available to Arrowhead members?
AutoLand, AutoSmart, Enterprise Car Sales
What types of retirement accounts does Arrowhead offer?
Individual Retirement
What loan is offered to members who pay their share secured loan as agreed?
Smart Start Visa
The 6-digit verification code expires in how much time?
5
Overdraft protection transfers occur in ____ increments.
$100.00
What shares are used to secure a Share Secured loan?
Share Certificate or Arrowhead Savings Shares
When does a Holiday Club Share mature?
November 1st
This opt-in service allows Arrowhead Credit Union to pay for an item when the member doesn’t have enough funds to cover the transaction.
Courtesy Pay
True or False:
Adding External Accounts has the ability to show your credit score information based on your debts held at other financial institutions.
False
Teen Debit Card Accounts have a daily card limit of ____ for all Visa signature transactions.
$1,000
The minimum payment amount for an Arrowhead Visa credit card loan is ____ or _____.
$25 or 3% of the balance owed, whichever is greater
What is the minimum balance requirement for an Arrowhead Checking share?
$0.00
What loan protection services are available to Arrowhead members?
Dept protection, Guaranteed Asset Protection and Major Mechanical Protection Insurance
Which accounts can be registered online?
Individual, Representative Payee, Business, Court Ordered
When can a member withdraw money from their IRA?
With a Traditional IRA, you can withdraw at anytime, but will pay a 10% penalty plus income taxes if you make a withdrawal before age 59 ½ or older.
Can you lock your rate?
Yes, you can lock in your rate for 60 days.
Where can you print out the Direct Deposit Form?
Arrowhead Credit Union website
What is the alert number that will text you when a transaction on your Arrowhead Visa debit and/or credit card is suspected to be fraudulent.
Alert always comes from 23618 and Arrowhead Credit Union is in the alert