PAS General Info
Emergent, Urgent, or Routine
IMPC General Info
Provider Facts
Are They Open to New Pts
100

Number called when patient does not speak English?

Interpreter Services
866-874-3972

100

Chest pains (adult)

Emergent 

100

Vanderbilt patient One Hundred Oaks lab us open until when? 

6pm Monday through Friday 

100

What is the name of our Palliative Care provider? 

Dr. Sara Martin 
100

William Serafin 

No 

200

Instructions on marking a deceased chart can be found under?

Decedent Affairs 

200

Waiting at lab with no orders 

Urgent 

200

Patient is running late. They should do their best to arrive no more than ______ minute late? 

30 minutes 

200

Dr Hock sees patients at two locations. Please name both 

One Hundred Oaks North and One Hundred Oaks South 

200

Donna Shell

Yes
300

My computer is broken. Who can I call? 

Helpdesk
615-343-4357 

300

Patient is out of medication 

Routine 

300

Patient is requesting to change providers. You should review which protocol for your next steps? 

Request for Transfer of Care and/or Location 

300
We have two Acute Medicine Providers. Can you name one? 

Dr. Charlene Dewey
Dr. Jan Delozier 

300

Karen Moolman 

No
400

My caller is wanting to provide the office with samples. Where can I direct them? 

VUMC Supply Chain 

615-343-5137

400

Injury of any kind (peds)

Emergent 

400

Where is our Franklin Walk in Clinic located? 

919 Murfreesboro Road
Franklin, TN 37064

400

Resident rotation happens at what time of the year? 

June/July 

exiting residents leave end of June. Incoming begin first of July. 

400

Dr. Hock? 

No. 

DO NOT SCHEDULE or send requests to establish care for any patients

500

Yikes! My patient has two charts. How do I resolve?

Merge Estar/Epic Chart
*tip sheet 

500

Fever (adult)

Routine 

500

What is the phone number for the Main Campus Hospital? 

615-322- 5000

500

Dr. Robert Saville is what type of clinician? 

Social Worker 

500

Dr John Peach?

We do not schedule for his location (Green Hills) please transfer to 615-386-6200 

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