Name That Code!
That's FanTABulous!
The Provider's Nemesis...sometimes!
TAT's Enough of That!
I'm Claiming It!
100

This code would indicate that a determination was not made in the time frame allowed for a decision. 

What is Y7?

100

Under this tab, you would find a summary of benefits & coverage categories.

What is the benefits tab?

100
A term that refers to given period that providers have to submit claims for payment.

What it timely filing?

100

This is the TAT (turn-around-time) for a pre-d to process.

What is 3 business days?

100

Hovering over this little blue thing offers additional claim details, including whether or not the provider was INN/OON, and if there are OON benefits available 

What is the blue info circle (variations in answers should be considered lol) ?

200

A particular duplicate submission code; decision has been applied to this request

What is N3?

200

Under this tab, you can explore whether or not benefits are covered under a mbr's plan. *This is used for inquiry purposes only

What is the Estimate Procedure tab?

200

Medicaid rules state that a claim must be received within this specified time frame for consideration/processing. 

What is 90 days from the date of service?

200

Typical TAT (turn-around-time) for an electronically submitted claim?

What is 30 business days?

200

In the claims view, this date is also known as the "date of service". 

What is the treatment date?

300

A tracking code that indicates a provider's W-9 is needed to complete processing of a claim. 

What is T5?

300

Charlie is not happy with his current PCD and is exploring other options. You can use this to assist Charlie with options in his area. 

What is the change/search provider tab?

300

All Medicaid claims, even with a valid delay reason, are required to be submitted within this specified time frame.

What is within 2 years from the date of service?

300

This is the TAT (turn-around-time) for an adjustment to process, once it has been placed and tracked in CSapp. 

What is 14 days?

300

This column in a claim, is what we all like to see with zeros; especially the "patient". 

What is patient responsibility? 

400

Tracking code used to place an adjustment for a claim that has been processed with only a Y7 exp code. This type of adjustment is placed in the messages and tracked differently than those placed under the "place adjustmen"t link found in the claim view.

What is C16?

400

Chaniece is calling re: wanting to know the status of her pre-d. Click on this green tab to locate it. 

What is the claims/estimate a procedure tab?

400

If provider has proof that claim was submitted within timely filing, (such as a screenshot showing submitted to clearinghouse), they can submit it along with this. 

What is a provider appeal?

400

This is the typical TAT (turn-around-time) for specialty referrals to process, once received. 

What is 3 business days?

400
This miscellaneous code should prompt reps to look at the bottom of the claim for additional details. 

What is exp code 99?

500

This denial code pertains to when a provider that submits a claim, was excluded (opted out) under federally funded plans, and submitted a claim for a federally funded plan (Medicaid or Medicare).

What is Y6?

500

This blue tab is a helpful way to find out the date that a service was last rendered. You can also quickly find services rendered on a specific tooth #, quadrant, or area. 

What is the service level view tab?

500

The denial code indicates that a Medicaid claim was not received within the specified time frame. Providers can not charge a mbr for denied services under Medicaid Guidelines. 

What is C6?

500

Typical TAT (turn-around-time) for dated paper claims submitted via US Mail. 

What is 45 days? 

500

Show me the $$$! This feature includes print date, mail date, clear date, (if applicable) and is found in the claim view.

What is check information?

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