What Division am I?
42 y/o male with an ankle fracture seen in the BWH emergency room...
Trauma Division
What is the standard session length?
4 hours
Patient calling with an injury that is related to a work injury?
Automated in-basket message
Patient not seen previoulsy at MGB with recent x-ray
NEW patient Ortho
The required fields on a New patient referral?
Urgency and Reason for Visit
84 yo female with knee pain and history of knee replacement
Arthroplasty Division
When do Urgent New patient blocks become visible for scheduling?
2 days
Patient calling to reschedule a post-op appointment?
Referral
NEW patient seen by Orthopaedic specialist outside of MGB and told they need surgery
Second Opinion Ortho
New patient referrals that can't be scheduled by the ACC will go where?
Central localized work queue
48 yo male with knee pain > 6 months
Sports Division
When should virtual visits be grouped?
At the beginning or end of a session
Patient calling with c/o of a wet cast?
Warm transfer
Patient seen previously within MGB looking to see a different provider closer to their new home for the same reason?
Transfer Ortho
New referrals and follow-up orders will generate this, which will facilitate on-line scheduleing?
Tickets
53 yo female with shoulder pain and tingling radiating down the arm?
Spine Division
When are New blocks released?
5 days
Patient calling for a second opinion?
Automated in-basket message
Patient needing to return for an injection that requires extended time?
Complex Injection Ortho
On what day does the ACC call a patient to schedule a New patient, non-urgent referral?
Day 3
28 yo female with front hip/groin pain for > 1 year that is triggered by activity and she exercises beyond normal activity
PMR - Sports
What is the template release timeframe?
13 months
Patient calls for an unplanned follow up and reports worsening symptoms.
Automated in-basket message.
Patient returning for a PRP injection?
Procedure Ortho
What are 3 required fields on a follow-up order?
Expected date, Schedule with, Visit type (when, who, what)