Referrals and More
Who sends/gives us our referrals?
Point person.
What does C, G, & S mean?
Client, Group, Staff
This person focuses on clinical hours with you.
Clinical Supervisor.
Documentation must be submitted within ____ hours?
24 Hours.
Who is your CPM?
**
Where do we keep track of our referrals?
Case Tracker
What is the difference between a failed claim and failed alert?
Failed Claim - No Auths for service.
Failed Alert - Missing documentation
I got a flat tire on my way to my school, who do I notify?
Clinical Program Manager and Point Person
I have an hour session, what is the minimum number of interventions?
4 Interventions.
Who signs the entire folder for the BHA workflow?
The therapist
When are you supposed to make contact when you get the referral?
Within 24-48 hours
What's the max number of clients you can have on your caseload?
No max.
What is the difference between Care Team and UM?
UM - Authorization Management (The End)
Care Team - Referrals (The Beginning)
What information goes in the presenting circumstances box on a progress note?
Why am I meeting with this client today?
SI/HI?
Mini MSE.
Where can you find Ops documents for support?
When should an initial BHA be scheduled?
Within 7 days of receiving the referral.
Whats the difference between in clinic and out of clinic?
Out of Clinic - community
Who is the VP of School Based?
Brittney Walters
What two documents MUST have the clients signature?
Safety Plan and Treatment Plan
What documents do you send to Tejah for 2nd signature? and how do you send 2nd signature?
BHA, Safety Plan, Case Management Note
Input my signature and find Tejah name in the next box
What are the steps to submitting a referral?
Contact Family
Confirm Insurance
Gather BHA day and time
Email to Care Team
What phrase must be included in your telehealth notes?
Session met criteria to be billed under "DBHDD Memorandum: Services Allowances due to COVID-19."
Who is the CEO of CHRIS180?
Kathy Colbenson
When selecting tele-health, what else should you be aware of?
The Tele-medicine qualifier.
What goes in each section of the documentation?
Presenting Circumstances
Interventions
Response Progress
Plan
Presenting:
- Why am I meeting with this client today?
- SI/HI
- Mini MSE
Interventions: Interventions that THERAPIST provided.
Response: Response from CLIENT
Progress: Progress they made towards goals and objectives
Plan: What do you plan to do in the next session?