Mystery Shop
Time to leave a voicemail?
1 Hour
What college did Tyler go to?
University of Nevada
What is step 8
Sell the Vehicle : Features and Benefits.
What is $1000
Maximum insurance deductible
This new feature on the Cadillac Lyriq allows the driver to never touch the brake pedal?
Regen on demand.
What is FQR
what is first quality response time.
The game server that Skie manages?
Minecraft
What folder is Red
What folder is Blue
Used
New
How many are suppose to get a payoff for?
20 Days
This new feature on the Cadillac Lyriq responds as soon as the driver takes there foot off the accelerator?
One pedal driving.
What types of errors can occur in the FQR?
Grammatical and email template
Oldest age used vehicle
2021 Yukon XL AT4
What is the most important step that must be followed?
Follow up - step 12
What is a 5 line for?
Cash deal
What are the 3 trim levels of the lyriq?
Tech, Lux, sport
Did the sales person capture these 2 basic customer items.
First name and Last name
Color of Landyn's Pitbull Shoes
White
What needs to be done before showing the vehicle on the lot?
PULL IT OUT OF LINE!!
What is ATPI?
Authorization to provide insurance.
what trim level does the lyriq come with a "fixed" glass roof?
Tech
Time for dealers to follow-up?
4 hours
What is Larry's second vehicle?
Jeep Wrangler
This step has these items: Hot Buttons/Budget/Goal
What is Step 5 Investigation
First form handed to a sales person?
Trade inspection or general information sheet
What is the max range on the AWD lyriq
307