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100

Fulfilling one's potential

Self-Actualization
100

The identification of long-term and short-term goals that helps you decide what you want out of life.

Goal setting

100

Communication with a client that determines what the client's needs are and how to achieve the desired results.

Client consultation

100

A display of your talents and work for potential clients and employers to evaluate your professional skills

Portfolio

100

An unhealthy compulsion to do things perfectly.

Perfectionism

200

The moral principals by which we live and work.

Ethics

200

Personal attributes that enhance an individual's interactions, job performance, and career prospects.

Soft skills

200

Communication expressed by body language, eye contact, facial expressions, and gestures.

Non-verbal communication

200

Daily maintenance and cleanliness by practicing good healthful habits.

Personal hygiene

200

Putting off until tomorrow what you can do today.

Procrastination

300

To make a list of tasks that need to be done in the order of most-to-least greatest.

Prioritize

300

Listening to the client and the repeating, in your own words, what you think the client is telling you.

Reflective listening

300

The act of sharing information between two people (or groups of people) so that the information is successfully understood.

Effective communication

300

A statement that establishes the purpose and values by which an individual or institution lives and works; it provides a sense of direction by defining guiding principals and clarifying goals as well as how an organization operates.

Mission statement

300

The conscious act of planning your life, instead of just letting things happen.

Game Plan

400

Any memorization device that helps a person recall information.

Mnemonic

400

The impression projected by a person engaged in any profession, consisting of outward appearance and conduct exhibited in the workplace.

Professional image

400
Behaviors that improve the quality of your professional image through specific methods for conducting and representing yourself.

Image enhancers

400

The client's permanent progress record of services received, results, formulations, and products purchased or used.

Service Record Card

400

A method used to store new information for short-term and long-term memory.

Organization

500

A graphic representation of an idea or problem that helps organize one's thoughts.

Mind mapping

500

The process of caring for parts of the body and maintaining an overall polished look.

Personal grooming

500
Used in beauty and wellness services as a questionnaire that discloses the client's contact info, products used, hair/nail/skin care needs, preferences, and lifestyle; the form also includes all medications, both topical and oral, along with any known medical issues, skin or scalp disorders, or allergies that might affect services.

Client consultation

500

Taking pride in your work and committing yourself to consistently doing an excellent job for your clients, employer, and the salon, spa, or barbershop team.

Work ethic

500

Repeatedly saying, writing, or otherwise reviewing new information until it is learned.

Repetition

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