Fulfilling one's potential
The identification of long-term and short-term goals that helps you decide what you want out of life.
Goal setting
Communication with a client that determines what the client's needs are and how to achieve the desired results.
Client consultation
A display of your talents and work for potential clients and employers to evaluate your professional skills
Portfolio
An unhealthy compulsion to do things perfectly.
Perfectionism
The moral principals by which we live and work.
Ethics
Personal attributes that enhance an individual's interactions, job performance, and career prospects.
Soft skills
Communication expressed by body language, eye contact, facial expressions, and gestures.
Non-verbal communication
Daily maintenance and cleanliness by practicing good healthful habits.
Personal hygiene
Putting off until tomorrow what you can do today.
Procrastination
To make a list of tasks that need to be done in the order of most-to-least greatest.
Prioritize
Listening to the client and the repeating, in your own words, what you think the client is telling you.
Reflective listening
The act of sharing information between two people (or groups of people) so that the information is successfully understood.
Effective communication
A statement that establishes the purpose and values by which an individual or institution lives and works; it provides a sense of direction by defining guiding principals and clarifying goals as well as how an organization operates.
Mission statement
The conscious act of planning your life, instead of just letting things happen.
Game Plan
Any memorization device that helps a person recall information.
Mnemonic
The impression projected by a person engaged in any profession, consisting of outward appearance and conduct exhibited in the workplace.
Professional image
Image enhancers
The client's permanent progress record of services received, results, formulations, and products purchased or used.
Service Record Card
A method used to store new information for short-term and long-term memory.
Organization
A graphic representation of an idea or problem that helps organize one's thoughts.
Mind mapping
The process of caring for parts of the body and maintaining an overall polished look.
Personal grooming
Client consultation
Taking pride in your work and committing yourself to consistently doing an excellent job for your clients, employer, and the salon, spa, or barbershop team.
Work ethic
Repeatedly saying, writing, or otherwise reviewing new information until it is learned.
Repetition