Communication?
"Face to Face", "Phone Conversations", "Email Messages" and "Informal Meetings" are all examples of....
What did the communication failure that occurred during Hurricane Katrina cause?
Increased damage
Business depends on.....
Communication
In the Rush Hour clip, what did Chris Tucker assume about the representative from China?
That he didn't speak English and could not communicate properly.
"Images", "Smiles", "Size of an office", and "Graphics" are all examples of...
Nonverbal Communication
When the Mars Rover crashed due to miscommunication, the US lost....
Millions of dollars (125 million) and, years of work and effort.
Name at least 1 external audience we listed that you could communicate with.
"Customers", "Suppliers" and "Distributors".
In the clip of the movie "The Founder", what did the main characetr refer to Mcdonald's as?
The New American Church
Creating business opportunities, increasing employee satisfaction and, saving money and time are all....
Benefits of Good Communication
What were the two main messages we've conveyed to you today?
There are various types of communication, and that there are benefits to good communication and cons to bad communication.
Name at least 1 internal audience we listed that you communicate with.
"Peers", "Supervisors", and "Subordinates".
In the Wolf of Wall Street clip, what stock was being sold?
Aerotyne
Wasting time, wasting effort and creating legal problems are all...
Costs of poor communication.
In the Key and Peele sketch, how were they communicating? And what is the communication they were using classified as?
Texting and Verbal
Name 2 out of the 4 widely accepted conventions we mentioned that relate to good communication.
"Make messages easy to understand", "vary by organization", "change over time", and "need to fit rhetorical situation"
That he's a hardworker and will work to find any answers that he doesn't already know.
Conveying a selfish tone, making vague requests and misusing words are....
Ways to lose goodwill.
What are conventions and what are some examples we listed that you should follow for an effective message?
They help people recognize, produce and interpret different kinds of communications.
"Change over time" and "Make messages easier to understand"
Name 3 out of the 5 criteria we listed for Effective Messages.
"Clear", "Complete", "Correct", "Saves Time" and "Builds Goodwill"
In the Wolf of Wall Street clip, what did the main character succeed in communicating?
He sold a penny stock worth nothing to someone by convincing them of what he wanted them to believe (that the stock was high value when it wasn't)