Fax Templates
The fax template to request ICD10 is...
What is ST42?
This is the pharmacy that we would send non-Specialty prescriptions to.
What is HDP?
This is the tab to find the Sharepoint Procedure for our team.
What is Lead-SME?
DEX is an acronym, and this is what it stands for.
What is Data Entry Exceptions?
This is the excel document called where you can find who is a vendor for LDD drugs that Optum does not carry.
What is the MDL(Master Drug List)?
The fax template to request a handwritten signature is...
What is ST51?
This is the type of task you would create to document that a patient is a twin/triplet.
What is OM Advocate Customer Alert Task?
This is the place to go to catch up on important information if you were off work for awhile.
What is Team Meeting Notes tab? (Update Emails also acceptable)
This is what DEX rejection 40 - Pharmacy Not Contracted means.
What is when a plan is not contracted to fill with Optum?
This is the website you would go to for the official work instructions for a task.
What is KnowledgeNow?
The fax template to clarify directions...
What is ST25?
This is the day supply for Prolia prescriptions.
What is 180?
This is the tab you'd go to if you need to refresh yourself on the procedure for reviewing validated AITs.
What is General Information?
This is the website that is used to find Open Market insurance plans.
What is cardfinder?
This is where you go to check the balance of your HSA.
What is Optum Bank?
The fax template for sig versus quantity (SVQ) is...
What is ST30?
This is the max amount of refills for a prescription with a 42 day supply.
What is 8 refills?
This is the place to go to remember what the fax attempt structure is for our team.
What is the Complex Techs (or Premier Techs) tabs?
A DUR rejection that is not a refill too soon can only be removed by this role.
What is a pharmacist?
This is the website where you would download a new copy of Macro Express (MEPro).
What is SpecialtyWeb?
The fax prefixes ST, SR, SO, and SM actually stand for...
What is Specialty Tech, Specialty RPh, Specialty OOS, and Specialty Med?
This is the fax typically sent when a prescription needs to be filled at Optum Frontier Therapies.
What is st09?
This is the tab and page you would go to if you wanted to see examples of Radiation Dosing for capecitabine and temozolomide.
What is Drug Info---> Oncology Drug Handouts?
A DEX rejection 70 - Product/Service Not Covered will usually mean this.
What is a prior authorization is required??
This is the website you would use to update your phone number or mailing address.
What is GSS?