Business of FedEx
FedEx Express operates at more than ___ airports world-wide.
220
_________ begins as soon as you log into the "Not Ready" status.
Read Time
This web browser is the recommended browser for customer service representatives.
Google Chrome
FedEx Ground headquarters is located in....
FedEx Ground headquarters is located in....
Which of the following systems is the primary source of package information for customer service representatives?
1Source
In 1989 Federal Express purchased _______, increasing its international presence.
Flying Tigers
When a scrolling message is initially displayed, the "Stop" button is inactive for ____ minutes.
15
_____ is an additional web-based case creation tool used to create cases for specific package and call scenarios. The tool is accessed via Purple ID or by clicking on an existing case in the 1Source tracking application.
Case EBS
When FedEx acquired _______ in 2016, it was the largest acquisition in FedEx history.
TNT Express
How often should you sign into the Knowledge Community?
Daily
What does KC stand for?
Knowledge Community
Our networks operate ______ and compete _____ under the FedEx brand.
collaboratively, collectively
What does FLC stand for?
FedEx Learning Center
___ is a SharePoint site providing a central location for breaking news, job aids, call flows, backup tips and links to additional rep tools.
CS Rep