Bath Product Knowledge
Where is BCI products made?
North Chicago, Illinois
It doesnt end.
To build trust, build rapport
What is the date of the 3 day rescission from today?
10/27/23
What is the lead time we are putting on contracts?
1. Entry
2. Warm-up
3. Needs Assessment
4. Company Story
5. Upgrade
6. Product Demo
7. Closing Sequence
8. Closing Sequence
9. Post-close
10. Replace the Lead
Who are the Project Coordinators?
Arlene & CC
When is the only 2 times you should be using a flat shower floor?
Neo Angle & a drop down shower floor
What is step 4?
Company Story
What do you do first? Contract or finance?
Always contract
What does the PNS stand for? And what is it?
Post Negative Suggestion
How long has the company you work for been in business?
78 years
What two types of walls should never be used with a custom bend on site?
Sim-tile
Laser Etching
When can we offer a non impact window?
When the wind rating is less that 140 mph
Where do I put project specific notes for the installers to see?
Measure sheet and under the line item for the product
What are the 5 things that mold need to grow?
Moisture, Food source, darkness away from the sun, temperature above 60 degrees, mold spores
How man branches are there?
5
What is the maximum size of a SF pan?
72 x 48
When do we offer a single hung window?
When the top has a arch
This is a law in the state of Florida that says that a customer could have a lean put on the house if the sub contracts are not paid, what is that law called?
The Florida Lean Law
How many slides are there in the company story?
14
How man GQ's have been recorded? (in the thousands)
11,000 - 12,000
What is the name of our WIT line that we offer?
Alexis
When can we not sell a window?
Mobile home where the walls are too thin, and sun rooms
After completing a contract, what is the most important thing you should do before leaving the home?
Make sure the customer has the contract in their email
What does S.A.L.E.S stand for?
S-Silence
A-Affirm
L-Layer
E-Eliminate
S-Solve
What year did Bob Long purchase Longs Fence from Tots?
1960