Blue
5 - 7 working days.
What is the timeframe for a card to arrive?
6 - 15
What is the age range for the kite card?
What fee's do we charge for using our cards abroad?
PSC
GBP, EUR and USD
What currency accounts can BCA customers apply for?
Online Form
What should a customer do when they want to raise a dispute for a settled payment?
£300 per day.
What is the most cash that can be withdrawn per card a day?
Low Cost and Swift
What options do customers have to send international payments from their GBP account?
8 days
How long does an Authorised payment take to automatically reverse?
All four corners
What do we need to see on a customers cheque?
SEPA
What payment type is used for EUR to EUR payments?
10 minutes
How much of your time do you need to set up a BCA?
0.7%
What is the fee added for cash deposits over the £1000 limit?
£10000
What is the daily card limit?
35
How many countries can you transfer money to worldwide?
UK Director
Who on a BCA can access the account on their app?
30p
Whats the starting price for low cost international payments?
£1000
What's the limit for cheques that are deposited in their app?
5 days after it’s settled.
When can a customer raise a dispute for an ATM transaction?
35 days
How long will it take to resolve a card scam?
APP
What should I raise if a customer has sent a faster payment but it turns out they have been scammed?
5.53%
What is the interest rate for PCA and JCA fixed saver accounts?
I've got a problem with the goods or service(s) I purchased.
What option should a customer choose if they have received damaged goods?
Visit an ATM
What does a customer need to do if their card keep declining as their Offline PIN is blocked?
159
What is the number customers can call to directly get through to us if someone is trying to scam them?