Ec-071
The process of creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large
What is Marketing?
The result of an action
What is Consequence?
An oral or written expression of an employee’s dissatisfaction
What is Employee complaint?
Level responsible for goal setting and strategic planning
What is top-level managment?
Loyalty to a particular business
What is Patronage?
Involves obtaining funds and keeping accurate and useful records
What is financial analysis?
The ability to make judgments without favoritism or self-interest; engaging in fair competition and creating equal relationships
What is Fairness?
Discussions with employees who are leaving that are designed to gain feedback for the business
What is Exit interview?
Can include money owed to the business by its customers
What is Financial Recources?
Something that will fulfill a customer’s specific desire or need
What is Incentive?
Involves quality control, purchasing, and inventory management
What is operations?
Adhering to an established set of personal ethics and sound moral principles; acting with honesty in all situations
What is Integrity
The rapid and unimpeded flow of capital, labor, and ideas across national borders
What is Globalization?
Ability to understand how the parts of an organization are interrelated
What is conceptual skills?
Regard or esteem
What is Respect?
The process of planning, maintaining, monitoring, controlling, and reporting the use of financial resources
What is financial analysis?
Complying with laws and regulations
What is Rule of law?
Explanation of the skills, knowledge, and characteristics required for a job
What is Job specification?
Function that involves establishing lines of authority
What is organizing?
The values and ideals that an organization encourages among its employees
What is Corporate culture?
The day-to-day activities required for continued business functioning
What is operations?
The basic principles that govern your behavior
What is Ethics?
Acquiring assistance from outside organizations/consultants to accomplish business objectives or perform primary business activities
What is Outsourcing?
Ability to understand the specialized aspects of jobs
What is technical skills?
Promotion for a business provided by customers who tell others of their satisfaction with the business
Word-of-mouth promotion?