A
What is the max term for an RCL Lease when a company is leasing.
48 months
explain the 489/499 fee
In the first year, If they drive over a nail or pothole, something on the road that shouldn't be there, we will replace or repair the tire. If their key fob is lost or stolen we will replace it.
1000 Bonus points if you add...... this can be upgraded to include other road hazards as well. Tami or Elisia will go into more detail.
Why do sales people have to put accessory sheets in the file instead of the business manager printing them off.
We want to order the correct part.
bonus 400 points
A company buys a truck for the owner to use for personal use. how long can they finance with Ford Credit.
72 months
how much does a spray in liner cost
799 plus tax
Name the 3 things that we want you to always say when showing or talking about fmpp/lmpp
Most of our customers take it.
It is designed to save you money.
We highly recommend it.
What is the max net cap cost that ford credit will allow on an RCL?
115% over bottom right or MSRP plus approved add ons
Escape is 115% over msrp plus approved add ons
A customer is x plan partners. Would their spouse or children qualify?
The spouse can get an x plan number but not the child.
No
In Auto alert, what is a Flex Customer?
You are justifying the value of their trade while endorsing what we are going to offer in the business office.
Does a new company have to get a letter notarized to create a rin.
not any more. We have a form that needs to be filled out, eliminating the notary public.
why does a customer need insurance for an as-is vehicle when they want temp plates and not for an unplated registration
Because they will driving on the road with temp plates.
What is a conquest customer in relation to Auto Alert
Someone who services here, but did not buy here
With the purchase of a new Ford, when will roadside assistance end?
At 5 year/100,000km, whichever comes first.
4
A customer wants to use his current plates. Why is it important to get the plate portion prior to delivery?
We need to know the plates are in the right name, They could have fines.
They might be car plates while they should be truck plates
How many spray in liners does Buff N Stuff want to do in one day? this includes all the dealers they work with
2
10 years
What is the starting price of a 2024 Lincoln Aviator Touring?
There is not 2024 Aviator touring being offered.
every 12 months or 16,000km
Can ford points be used to lower the cost of a warranty?
Bonus question
No
400 bonus points
Are filters and fluids included in an FMPP plan
Yes
Someone buys premium care warranty and decides to move to the Alaska. Is his warranty still good?
No