Ballpark & Venue
This new program got fans into the stadium 68% faster than regular entry lanes at Citizens Bank Park.
What is Go Ahead Entry?
This integration between MLB and Tickets.com increased delivered an incremental $10.8MM in ticket revenue based on reduced login friction.
What is Single Sign On?
This video engagement product surpassed 1.1 billion slide impressions during the 2023 season
What are MLB Tap Stories?
This connected device platform was the most popular by Users across of MLB.TV in 2023, growing 20% YoY.
What is Roku?
This acronym, GUMBO, describes a feed of baseball events
What is Grand Unified Master Baseball Object?
This 4.7-star rated app spent many weeks as the #1 rated Sports app in the App Store.
What is the Ballpark App?
ABS expanded to have full coverage of this level of MiLB for all 30 teams, averaging an uptime of more than 99.5%.
What is Triple-A?
Using the new "Followed Player" feature in the MLB App, this was the most popular followed player during the 2023 season.
Who is Shohei Ohtani?
Named after a terrible DJ, this video platform served over 2/3rds of our users on 9/27/23
What is DM5?
This acronym, MPV, describes the Fan-facing ticket management experience
What is My Pro Venue?
This core metric grew by 2.2 million fans during the 2023 season.
What is Identified Fans in Attendance? (IFAs)
Informally known as CDP, this program saw 19 Club activations during the 2023
What is the Customer Data Platform?
Feature velocity increased 65% this year after the MLB App moved to a release cadence publishing at this frequency
What is every two weeks?
This exclusive and very popular club at MLB is operated by Max Krueger.
What is #mlb-whiskey?
This acronym, SPI, could indicate the quality of your streaming media experience
What is Streaming Performance Index?
This type of ticket sold 1.91M times in the MLB Ballpark App, a 32% YoY increase.
What are single-game tickets?
Real-time in-venue push notifications powered by CDP and OneView were activated at this MLB stadium in 2023.
What is Citi Field?
A new sponsorship placement in the splash screen of this app contributed to +35% YoY revenue
What is the MLB App?
This was the first MLB team to broadcast a MLB-produced and blackout-free stream on May 31, 2023.
What are the San Diego Padres?
This acronym, DIBEST, describes one of our engineering teams focused on baseball products
What is Digital Initiatives Baseball Enterprise Systems Team?
Gametime, Ticket Evolution, Tick Pick, etc
What are Authorized Ticket Marketplaces?
This is the season when 9-inning game times last averaged 2:40, which was our 2023 benchmark.
What is 1985?
Legendary among Program Managers, Kyle Schad has has maintained his sideburns for this many years.
What is 20 years?
The acronym BIGPAPI describes our asset management solution to expand and standardize the baseball asset library available to clients
What is Baseball Icons, Graphics & Photos API?