Jurisdictional Info
Necessary Operations
ECS
Resources
100

What state requires customer approval for Aftermarket parts for CRASH parts?

What is Ohio

100

What operation should be added to the estimate when suspension parts are replaced?

What is an alignment

100

Where can you find prior claims? (Hint: two areas)

What is additional policy details and ISO

100

Where can you locate the IAA/Copart website within the Estimatics page?

What is the Applications link

200

What state allows the customer to choose NEW OEM parts if the vehicle is current or five preceding model years?

What is Indiana

200

What operation should be listed on the estimate when repairing metal parts to prevent rust?

What is corrosion protection

200

Where do you locate the claim handler information?

What is View Performer?  Bonus: the eye ball

200

Where can you find rates for a rural market area?

What is the SF Mapping Portal

300

What parts do not follow the customers choice of NEW OEM parts in IN?

What are mechanical parts

300

What additional labor & material is needed when replacing some doors and liftgates?

What is seam sealer

300

Where can you find if payments have been issued on a claim?

What is Financial Log.

300

What tool is available to locate if staff in-person is available based on a zip code?

What is the Claim Resource Tool

400

What parts are taxable in Ohio?

What is all rates

400

What operation is needed to avoid overspray?

What is car cover

400
What short cut keys do you use to locate a specific word on a page?

What is CTRL+F

400

What three sources are available to determine if a calibration is needed based on repairs?

What is CRASH, I-CAR, and Repair methods

500

What parts are taxable in IN?

What is parts and materials

500

What part should be disconnected when welding on a vehicle?

What is the battery

500

What blue button do you select to review the task details?

What is the view/edit button

500

Where can the VSupp process/workflows be found? 

What is the SCPs

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