Risk and Compliance
What is the one thing you should do every time you walk away from your computer?
What is Lock it!
What is the SRU processing time for Federal Funds Wires?
What is 60 minutes
What is the first thing you do when you discovery an error has been made?
What is notify a BSO
What is the name of the document needed for a client to take money from an IRA
What is an IRA Distribution Form
What major risk needs to be managed during the holiday season?
What is a Protection of PII
What is the immediate action when you became aware of PII being compromised?
What is Submit iRespond
What should you obtain if your client is transferring more than $100,000 over several days or in one single day?
What is an LOA
What is the name of the WF item that you submit after an error has been discovered?
What is an MTA (Manual Trade Adjustment)
To prevent additional NNA rejections, you need to encourage the client to update the beneficiaries using?
What is MS online
To whom would you go when you have questions regarding gifts?
What is a RO
What is the gift limit both receiving and giving?
What is $100
What is the amount of outgoing wire that triggers a manager call back when using LOA via email or eAuth via email?
What is = or > $500,000
What is the name of the details that you must complete when submitting a trade error?
What is an Error Story
Document processing is assign to them.
What is NNA
Name two items needed to waive the Platinum Cash Plus account fee.
What is $5,000 total monthly deposit; $25,000 average daily balance; MSO enrollment, eligible investment account.
What is the maximum gift value that you may receive from product vendor that not require to disclose in NCC?
What is $25
What is always best practice for client authorization when initiating outgoing wires?
What is same day verbal and eAuth combined
What attachments are required to be added to the MTA for audit purposes?
What is a Trade Confirmation
This teams ensure that all requests submitted for review and approval are entered according to policies and procedures.
What is SRU
It provides clients with the ability to view statements and other Firm documents electronically in lieu of paper.
What is eDelivery
What so you do when you find out a client has passed away?
What is update client and notify RO’s for red flag
What types of asset transfers are included in the VCI (Verbal Client Instructions) daily per-account aggregation policy limit of $100,000?
What is a third party checks, third party journals and Outgoing Wire Transfers (OWTs).
.......................are corrections to a trade order that does not result in market exposure or result in action taken in Brach Error Account
What is a Trade Adjustment
It provides branch personnel with specific retirement transactions approval that route to?
What is Retirement Support Services (RSS)
It gives clients access to knowledgeable Financial Advisors (FA) over the phone.
What is Morgan Stanley Virtual Advisor (MSVA)