Safety
Coverages
Cancellations
Emails
Exhibit F Summary
100

An infant needs this type of seat 

Rear-facing

100

It's the next step after the Case Aide has been assigned a coverage. 

Confirm with the placement and parent that you are covering 

100

This must be submitted for any scheduled visit that does not take place. 

Cancellation Summary

100

This needs to be sent at least once a week to the Case Manager

Case Manager Update Email

100

The time frame that ALL summary submissions are due

24 hours from the date of the visit

200
A Case Aide should be doing this at all times during the visit.

Observing/Maintaining ear-shot and eye-shot

200

The next step when a guest shows up to the visit that you do not have on your documentation. 

Contact your Lead

200

This is the next step when a participant notifies you that they need to cancel today's scheduled visit. 

Try to break the barriers. 

200

These individuals must be included on each CM update email.

Lead, Director, FYI, Unit Supervisor

200

This document needs to be included when submitting the Exhibit F Summary

Exhibit F signature Page

300

Dad takes out his phone and calls mom who is not an approved visitor. What steps of intervention should the Case Aide take?

Verbally redirect the parent to the visitation guidelines.

300

Along with your Lead, this individual must be included on the summary submission email. 

The assigned Case Aide 

300

Per our contract, the Case Aide will do this once it has been determined that the scheduled visit is unable to take place and must be canceled. 

Schedule a make-up visit within the same week whenever possible.

300

The time frame to respond to ALL emails. 

24 hours 

300

Where the Case Aide would begin to document their summary in the event of a No-Show.

"Begin Summary Below" section

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