An infant needs this type of seat
Rear-facing
It's the next step after the Case Aide has been assigned a coverage.
Confirm with the placement and parent that you are covering
This must be submitted for any scheduled visit that does not take place.
Cancellation Summary
This needs to be sent at least once a week to the Case Manager
Case Manager Update Email
The time frame that ALL summary submissions are due
24 hours from the date of the visit
Observing/Maintaining ear-shot and eye-shot
The next step when a guest shows up to the visit that you do not have on your documentation.
Contact your Lead
This is the next step when a participant notifies you that they need to cancel today's scheduled visit.
Try to break the barriers.
These individuals must be included on each CM update email.
Lead, Director, FYI, Unit Supervisor
This document needs to be included when submitting the Exhibit F Summary
Exhibit F signature Page
Dad takes out his phone and calls mom who is not an approved visitor. What steps of intervention should the Case Aide take?
Verbally redirect the parent to the visitation guidelines.
Along with your Lead, this individual must be included on the summary submission email.
The assigned Case Aide
Per our contract, the Case Aide will do this once it has been determined that the scheduled visit is unable to take place and must be canceled.
Schedule a make-up visit within the same week whenever possible.
The time frame to respond to ALL emails.
24 hours
Where the Case Aide would begin to document their summary in the event of a No-Show.
"Begin Summary Below" section