Product knowledge
What 3 in 1 shampoos do we carry?
Man wash (BHB) and American Crew 3 in 1
An employee must call and notify the manager on duty at least how many hours before their shift?
2 hours
What is the mission statement?
To create a championship haircut experience for men and boys in an exciting sports environment.
What year was Sport Clips established in?
1993
What percent of backbar are we required to have each week/pay period?
45%
What products do we carry that are TSA approved?
The 3.25 fl oz GIBS products.
How many points in a 90 day period lead to automatic dismissal/termination?
8 points
What are the 3 key questions?
Can I trust you?
Are you committed to excellence?
Do you care about me?
What state did the first sport clips open in?
Texas
What is our Take Home per Client supposed to be at each week/pay period?
$1.50 per client
What is the difference between Beard Balm/Conditioner and Beard Oil?
Beard Balm/Condition goes into the hair strands to soften and contion within.
Beard Oil sits on top of the Beard hair to create a shine and help control frizz.
How do you get points taken off of your profile? (2 ways)
Cover a full shift to get points removed.
After 30 days with no occurrence 1 point will fall off.
What does it mean to "be on time"?
Clocked in at least 15 minutes early.
What city did the first sport clips open in?
Austin (Georgetown)
What is the formula for calculating your service commision?
Service $/hr - $40 =X × (.BB) × Floor Hrs = Service Commission
What kind of hair products are antiperspirant?
Clays and pastes
What is eastman locations phone number?
903 234 9991
What is the heart of a champion?
Do what's right.
Do your best.
Treat others the way they want to be treated.
Prior to founding Sport Clips, Gordon served as what in the U.S. Air Force?
an Aircraft Commander
What are we supposed to do with our cell phones while on the clock/cutting floor?
On silent or vibrate in our lockers in the breakroom
Which of our products have biotin in them to help keep us looking younger for longer?
Biofuel
Conman
All of the actiiv line
What other locations are we supposed to ask to find coverage?
What are their phone numbers?
Longview, Eastman rd (903) 234 9991
Lufkin (936) 632 8008
Nacogdoches (936) 462 1424
Texarkana (903) 255 0262
What is Sport Clips goal?
To be the dominant male hair care chain in the nation.
How many years did it take to open the first 50 Sport Clips stores?
5 years
How is our station supposed to be arranged?
Tea tree on the right, sanitized towel packs on top, products on center backbar area, clipercide/talc powder/oil in bottom locker with dirty bins, cape on the back of chair folded nicely with line up card on display.