Where Am I
110
Texas
Photos must be requested for melted food products for this dolloar amount.
$25
Cost of a liftgate after the order ships
$70
% of time we are engaging or ready to engage customers
Availability
Threshold for quotes
10K
857
Nevada
1:00 PM EST
Truck used for tight streets
Striaght truck
Average time to resolve case from open to close
Average Case Resolution
These customers pay no liftgate fees
Platinum customers
109
Georgia
The common carrier shipment that ships frozen products
Amodei Logistics
An inside delivery cannot be requested if a shipment is over this weight.
750 pounds
Baseline customer experience expectations
Quality Assurance
Warranty company that is used after the MFR warranty has expired.
Safeware
875
Kentucky
This is displayed on the outside of packaging from 105
Perishable
The shipping document that is provided to the carrier when the shipment is picked up from the warehouse
BOL - Bill of Lading
% of time we resolve customer's issue on a single contact when applicable
First Contact Resolution
What is the typical warranty timeframe for mobile/food trucks
30 days
103
Delaware
Anything above this temperature is not Servsafe for frozen products
32 degrees
Limited Access Fee
$41
Average tome from grabbed case to emailing customer
Representative time to respond
What is the max dollar amount for orders to qualify for a 12-month financing term?
$200,000