1
Referral contact procedure.
1-2. A 2,5
What is screens referrals within 3 days of receipt and begins reaching out to contact families. Contact continues weekly for a minimum of 30 days.
Contact attempt method during referral procedure.
1-2. 5
What is telephone, text message, email or letter. May also reach out to referral source.
Referral contacts are inputted into Datapoints and on Referral log.
If staff is unable to contact family.
1-2. A 4
What is, Staff may contact the referral source to verify contact data and determine alternative means to contact family. Contacts can be email, phone call or through IRIS.
FROG scale completion time frame.
2-1.A
What is, on or before the 1st to 4th home visit no later than 15-30 days after enrollment.
Supervisor reviews FROG with staff
within 5-7 business days
Eligibility determination takes place.
1-2. A 3
What is, as soon as possible once contact is made. Preferably first contact.
Date of first home visit and child date of birth are tracked on.
1-3. A 4
What is, HFA entrance/exit spreadsheet.
Families referred by Child Welfare will be tracked using.
What is, Eligibility screening log and transferred to HFA entrance/ Exit spreadsheet.
How is the FROG scale documented (how is it written)
2-1.A
what is narrative format.
FROG narrative includes.
Family strengths, protective factors, risk factors, concerns and needs as determined by the FROG scale.
First home visit.
1-3. A 3
What is, no later than three months after the birth of the baby.
Unless child welfare, first home visit no later than 24 months after birth.
If a family is not offered services.
1-2. A 8
What is offer alternative home visiting program. The reason services not offered is documented in data points and on entrance/exit spread sheet.
Purpose of FROG scale
2-1
What is learn about each family's strengths and concerns and are better able to plan services and resources that will be of most interest to the family.
How are parents responses scored.
What is 0-4 or UR
In order to ensure reliability in scoring the FROG.
Staff participate in regularly scheduled supervision to review and confirm documentation is complete, scoring is accurate, and staff are supported in building skills that support having the FROG conversation.
Contacts documentation.
1-2.A 6
What is, All contacts with dates and engagement efforts will be documented by FSS/Doula on eligibility contact log and signed by supervisor. Referral contacts are also inputted into Datapoints.
Initial contact efforts documentation.
1-2. A 5,6
What is, Will be documented by FSS/Doula on eligibility contact log and datapoints.
Staff continues outreach for initial contact for a minimum of 30 days.
Staff who administer FROG
Will share the information with home visitors and Doulas if enrolled in services.
Supervisor observes FROG
At least once annually.
Contacting referrals frequency.
1-2. A 5
What is, weekly.
through telephone, text,email and letters
Alternative means to contact families during referral procedure.
1-2. A 4
What is writing a letter, contact referral source, meeting a family at another location.
Prior to using FROG scale
All staff will complete FROG scale training conducted by a certified HFA FROG trainer or Start Early.
FROG scale narrative is completed.
By staff administering the tool within 3 business days and submitted to supervisor for review.
Completing the FROG in conversation style
Builds relationship, is respectful, culturally responsive, and strength based.