Evidence-Based Practices
When you are fully engaged in a conversation with another person. It involves listening with the intent to understand the other person, rather than listening to respond.
What is Active Listening. Active listening also requires both verbal and non-verbal techniques.
The time frame in which an IM CANS can be reviewed.
What is 30 days prior to end date. It is strongly recommended that you start scheduling your clients at the 45 day mark so that their appointment for Review lands within the 30 day window.
What an employee needs to fill out upon entering/leaving an Agency facility.
What is Sign-In sheet. There purpose of the sign in sheet is for accountability and for safety.
A roadmap for day-to-day operations that assists with compliance of laws and regulation, acceptable decision making, streamlining processes, reducing risk, achieving business objectives, and keeping all employees on the same page.
What is Policy and Procedure.
The ability to understand and share the emotions of others and the quality of being genuine or real.
What is Empathy and Authenticity. These two traits are crucial to the therapeutic relationship that each of develops in our role of helping our clients meet their goals.
The process of using current evidence, patient perspective, and clinical expertise to make decisions about patient care.
What is Evidence-Based Practice
What section of the IM+CANS talks about the client's ability to interact with family and friends?
What is Life Functioning.
A systematic way of calculating time spent with clients.
What is an Direct Service Requirement (DSR). The hours of care that each clinician must meet is a way for leadership to make sure that clients are being provided consistent care.
The result of failing to adhere to Agency policy and procedures.
What is disciplinary action.
What is always in front of you but can't be seen?
What is the future. Every member of leadership is invested in your future with Arrowleaf.
A short term psychotherapy approach that focuses on building solutions instead of solving problems.
What is Solution Focused Therapy (SFBT). SFBT is goal-oriented and emphasizes clients' strengths and resources. It's about the future rather than the past, and it promotes positive change by encouraging clients to focus on what they can do.
Goals and objectives that meet the clients needs should be determined by whom?
What is the Client. Clients have the right to self-determination, which means they are the expert of themselves and they have the right to make their own choices.
The act of guiding a client to a place where they have built the tools and strategies to achieve their goals, and take responsibility for their own growth and development.
What is Client Accountability. Remember: Accountability in services is not about controlling your client's actions or thinking process or even their outcomes.
Where a staff member can find Policy, Procedures and Benefit information other than in PowerDMS.
What is the Employee Handbook.
Arrowleaf’s _______ is to help all Southern Illinoisans reach their full potential. We provide resources and opportunities that support individuals of all ages so they can thrive, make our communities more vibrant, and build economic prosperity that benefits everyone.
What is Mission.
A type of treatment that has the main goals of assisting clients with living in the moment, coping with stress, regulating emotions, improving relationships, and understanding/accepting difficult emotions using mindfulness, emotional regulation, interpersonal skills and distress tolerance skills.
What is Dialectical Behavior Therapy. DBT is a type of evidence-based psychotherapy that helps people accept their thoughts, feelings, and behaviors, and learn how to change them.
What is the purpose of the narrative box at the bottom of the Presenting Problems section of the initial IM+CANS?
What is to justify all items that have been marked a 2 or a 3. Example - In the narrative box it could read: Depression- Experiencing lack of motivation and crying spells that interfere with the client's ability to complete ADLs and has a negative impact on client's relationships with others.
The act of communicating with your supervisor about compliance, client interaction and issues, and obtaining feedback and support.
What is Supervision. Supervision is a form of support that is held between the staff member and their direct supervisor.
What policy addresses the following: Arrowleaf employees and associates shall avoid unwarranted negative criticism of colleagues in communication with clients/consumers/participants or with other professionals.
What is Arrowleaf's CODE OF ETHICS.
I never was but always will be. No one ever saw me but everyone knows I exist. I give people the motivation to better themselves every day. What am I?
What is Tomorrow. Our roles can be challenging there is always an opportunity to be better versions of ourselves and for the day to be better than the last.
A type of psychotherapy that involves moving your eyes in a specific way while processing traumatic memories.
What is Eye movement desensitization and reprocessing (EMDR). EMDR is a treatment modality that does not require the client to provide a narrative about their traumatic experiences and assists them with desensitization of the traumatic event through eye-movement and clinician support.
In an IM+CANS update or review, changes in the individual’s symptoms and functioning, changes in the IM+CANS presenting problems ratings, progress made on specific treatment plan goals and objectives, and explanation of any changes made to the treatment plan is documented in this section of the IM+CANS.
What is the Mental Health Summary. The Mental Health Summary in an IM+CANS review should document what changes in symptoms and functioning have occurred over the past 180 days. For an IM+CANS update the mental health summary should provide explanation about why the IM+CANS is being updated. The narrative should include comments regarding which treatment plan goals and objectives saw improvement, which were completed, explanation of why goals/objectives are discontinued, and information about any new goals or objectives added.
The term used for the practices of ensuring that staff: accept responsibility for honest and ethical conduct towards others, complete tasks on time, meet performance expectations and work together productively and efficiently.
What is accountability. Remember: Accountability is not about controlling your actions or thinking process or even the outcomes of your work.
The written information that details an interaction with a client.
What is documentation. Documenting ALL interactions with a client to include phone calls is required by all staff and should be entered within 72 hours of that interaction.
What do you call a boomerang that does not come back when thrown?
What is a stick.